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Am I doing something wrong?

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • ferrand24gmail.com Offline
    ferrand24gmail.com Offline
    ferrand24gmail.com
    wrote on last edited by
    #1

    Planned a route and downloaded it for offline use and selected it from my downloads.
    When starting to navigate a notice said "can not calculate offline. Go online?" I could do this because I was still at home and within wi fi range. This done, it worked perfectly for the whole route. However if I had not been within wi fi range initialy it would have been unuseable.
    I notice that some offline problems have been corrected for the public release so maybe it's been taken care of.

    Rob Verhoeff 1 Reply Last reply
    0
    • ferrand24gmail.com ferrand24gmail.com

      Planned a route and downloaded it for offline use and selected it from my downloads.
      When starting to navigate a notice said "can not calculate offline. Go online?" I could do this because I was still at home and within wi fi range. This done, it worked perfectly for the whole route. However if I had not been within wi fi range initialy it would have been unuseable.
      I notice that some offline problems have been corrected for the public release so maybe it's been taken care of.

      Rob Verhoeff Offline
      Rob Verhoeff Offline
      Rob Verhoeff
      Alpha tester
      wrote on last edited by
      #2

      @Roger-Doidge Perhaps a silly question, but have you also downloaded the map(s) for the region through which your route passes?

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      ferrand24gmail.com 1 Reply Last reply
      1
      • Rob Verhoeff Rob Verhoeff

        @Roger-Doidge Perhaps a silly question, but have you also downloaded the map(s) for the region through which your route passes?

        ferrand24gmail.com Offline
        ferrand24gmail.com Offline
        ferrand24gmail.com
        wrote on last edited by
        #3

        @Rob-Verhoeff I've never been prompted to do that,so the answer is no, I haven't downloaded any maps. The route was only about 50 km in my local area.
        I was not aware that specific maps had to be downloaded or how to do that.

        Albert Renting 1 Reply Last reply
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        • ferrand24gmail.com ferrand24gmail.com

          @Rob-Verhoeff I've never been prompted to do that,so the answer is no, I haven't downloaded any maps. The route was only about 50 km in my local area.
          I was not aware that specific maps had to be downloaded or how to do that.

          Albert Renting Offline
          Albert Renting Offline
          Albert Renting
          wrote on last edited by Albert Renting
          #4

          @Roger-Doidge To download maps onto your device follow these pictures:
          2023-06-19 07.49.40.png

          Press the 3 horizontal bars in the top left corner

          2023-06-19 07.49.48.png

          Press the icon in the top right corner

          2023-06-19 07.50.00.png

          Scroll down to Offline maps

          2023-06-19 07.50.10.png

          Download the maps you think you might need.
          This used to take a long time to process, have patience.
          Then you can work off-line when needed

          Good luck!

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          • ferrand24gmail.com Offline
            ferrand24gmail.com Offline
            ferrand24gmail.com
            wrote on last edited by
            #5

            Done that, thanks!

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