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Tracklog issues

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Edwin_Mundefined Offline
    Edwin_Mundefined Offline
    Edwin_M
    wrote on last edited by
    #1

    Was just playing around with the tracklogs and found some issues:

    1. When selecting animate with the icon, it was stated that I need a silver subscription... But i have gold.
    2. No option to delete a Tracklog.
    3. When using the back button from open track, it closes the app

    Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

    Rob Verhoeffundefined 1 Reply Last reply
    0
    • Edwin_Mundefined Edwin_M

      Was just playing around with the tracklogs and found some issues:

      1. When selecting animate with the icon, it was stated that I need a silver subscription... But i have gold.
      2. No option to delete a Tracklog.
      3. When using the back button from open track, it closes the app
      Rob Verhoeffundefined Online
      Rob Verhoeffundefined Online
      Rob Verhoeff
      Alpha tester
      wrote on last edited by
      #2

      @Edwin_M

      1. Can't reproduce this on iOS (also Gold (lifetime) member).
      2. That is possible, but in a different way. To delete a tracklog, go to the desired tracklog via the menu > Routelab > Tracklogs. You can choose to delete via the 3 dots.
      3. Also can't reproduce this on iOS

      BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Ventura & Monterey)

      Edwin_Mundefined 1 Reply Last reply
      0
      • Rob Verhoeffundefined Rob Verhoeff

        @Edwin_M

        1. Can't reproduce this on iOS (also Gold (lifetime) member).
        2. That is possible, but in a different way. To delete a tracklog, go to the desired tracklog via the menu > Routelab > Tracklogs. You can choose to delete via the 3 dots.
        3. Also can't reproduce this on iOS
        Edwin_Mundefined Offline
        Edwin_Mundefined Offline
        Edwin_M
        wrote on last edited by
        #3

        @Rob-Verhoeff appears IOS and Android are different on this. 2nd way working is not possible on Android

        Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

        Con Hennekensundefined 1 Reply Last reply
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        • Edwin_Mundefined Edwin_M

          @Rob-Verhoeff appears IOS and Android are different on this. 2nd way working is not possible on Android

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote on last edited by Con Hennekens
          #4

          @Edwin_M,

          1. I cannot reproduce that on Android either. It seems to work normally. Are you sure you are using the same account in your webbrowser? Some people have multiple accounts and are unaware about it. If you are in the embedded web view (Routelab from the main app-menu) press the profile icon and log out. Try to login again with your known credentials from the account you registered your Gold subscription with.
            e7e2710f-3f7d-4f17-9e69-e1f334dca37a-image.png
          2. Actually @Rob-Verhoeff his suggestion is correct. Open the tracklog through the 3 dots, scroll down to the bottom and press the blue X
            09e0187b-e3c2-476d-b27a-97800bba526a-image.png
          3. That is correct, It seems to be by design. To go one step back use the left pointed arrow in the top left of the screen. I cannot say I am completely happy with theit either 😉

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          Edwin_Mundefined 1 Reply Last reply
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          • Con Hennekensundefined Con Hennekens

            @Edwin_M,

            1. I cannot reproduce that on Android either. It seems to work normally. Are you sure you are using the same account in your webbrowser? Some people have multiple accounts and are unaware about it. If you are in the embedded web view (Routelab from the main app-menu) press the profile icon and log out. Try to login again with your known credentials from the account you registered your Gold subscription with.
              e7e2710f-3f7d-4f17-9e69-e1f334dca37a-image.png
            2. Actually @Rob-Verhoeff his suggestion is correct. Open the tracklog through the 3 dots, scroll down to the bottom and press the blue X
              09e0187b-e3c2-476d-b27a-97800bba526a-image.png
            3. That is correct, It seems to be by design. To go one step back use the left pointed arrow in the top left of the screen. I cannot say I am completely happy with theit either 😉
            Edwin_Mundefined Offline
            Edwin_Mundefined Offline
            Edwin_M
            wrote on last edited by
            #5

            @Con-Hennekens you are not using it ' in-app'. But in browser view. This is the app view
            Screenshot_20230523_204718.jpg

            Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

            Con Hennekensundefined 1 Reply Last reply
            0
            • Edwin_Mundefined Edwin_M

              @Con-Hennekens you are not using it ' in-app'. But in browser view. This is the app view
              Screenshot_20230523_204718.jpg

              Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              Alpha tester
              wrote on last edited by
              #6

              @Edwin_M, I know, but from there you can't delete 😉 From the webview you can. Routes and route-tracks can also not be deleted from the native app view. I think it is by design, and that it is considered a planner task. I can imagine something will be done about it if the Mobile App gets a makeover (other then Next).

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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