MAP downloads continue to be a problem

[Jörgen]

@Corjan-Meijerink said in MAP downloads continue to be a problem:

@Jörgen Multiple people have done multiple long trips and the app is perfectly capable of that.

Sorry Corjan, of course I didn't want to question the great work you have done so far with this statement. I just wanted to say that I wouldn't trust a beta version if it was important, or a beta version could still contain bugs.

[Rod Sydenham]

I have been trying to download maps. I downloaded a couple and when I tried for a 3rd it hung up. ie. would not start the download. I can't even delete it to start over as I get an "navigation keeps stopping" error. Closing app, rebooting phone, clearing cache, etc. does not help.

[Rod Sydenham]

I can download some maps but as soon as I try to download any California maps, the app quits working. It simply reverts back to the home page. I have uninstalled/reinstalled, etc and nothing has any impact on the situation.

[Hans van de Ven MR.MRA]

@Jörgen
After the RX day I drove 8 days of routes with the Beta version. Without problems (Except for the already known issues)

[Jörgen]

Okay, okay, I understand. I don't think I was understood correctly.
My last 6-8 Tours where also without any problems, I am just cautious.

[Corjan Meijerink]

@Rod-Sydenham If California consistently gives issue we can look into that

[Nick Hodge]

@Jörgen Jorgen. I understood. If something is labelled 'beta'. Have a backup, files, device, plan.

Never a reflection on any development but appreciate it's in a testing phase and may have issues not yet identified/addressed

[Rod Sydenham]

Yes, it is California that consistently gives the problem. Whenever I try to download any map of that state, the app quits working.

[Rod Sydenham]

Something I have noticed.
I just tried to download the Texas map and the same thing happened.
It appears the issue is with maps that have multiple "sub" map areas. eg. California has 8, Texas has several as well.
Any map that only has 1 map area seems to download correctly.

[Con Hennekens]

@Rod-Sydenham, Germany consists of 16 sub-maps, and that poses no problem on my side.

[Nick Carthew]

@Rod-Sydenham I know this doesn’t help your situation, but I thought that I would try downloading California myself, just to check that the map downloads ok. I’m pleased to report that it does.

[Rod Sydenham]

I am able to download the whole map of California. What I was attempting is to download just the area that I needed (in an effort to conserve storage space on my device).
When you select "California", it gives the possibility of 2 major areas; north and south. Selecting either then gives more options for narrowing the download area.
As soon as I selected a "sub area" to download the app would quit working.

Perhaps the downloading of a map "subset" is not possible and you need to download the whole map of the area. If that is the case, then perhaps the display of possible downloadable subset areas be removed to avoid the confusion.

[Nick Carthew]

@Rod-Sydenham I think that you are attempting to download maps in the original navigation app. This has North and South California to choose from. This forum is for the BETA app. The BETA app has only one option, all of California. My previous screenshots are from the BETA app, the screenshot below is from the original navigation app.

[Rod Sydenham]

Hmmmm.
When I go to the Google play store and download the Beta version of the Myroute - Navigation (the one with the blue arrow on a white background) the one that opens appears to be the old version. ie. White arrow in a white circle on a dark blue background.
This is what it says I am downloading

What shows up when I open it is

[Nick Carthew]

@Rod-Sydenham
Old version on left new version on the right.

[Rod Sydenham]

When you go to the Google Play store this is what is displayed for "navigation"

Maybe that should be changed so that a person doesn't think that it is linked to the Beta version of Myroute-App?

[RetiredWingMan]

@Rod-Sydenham when I search Google Play Store I see the following

[Rod Sydenham]

I apologize for not having devoted enough time to have learned all there is to know about the new app. I get (thanks to you) that it is the old navigation app that was initially giving me difficulty. However, as you can see, it is not hard to imagine that this could be the "navigation" part of the new app. It is designated as "Beta" and I am identified as a beta tester. Even the icon is new (as compared to the "old" version hiding behind it.
All I am suggesting is that its appearance in the Google Play store be changed to reflect reality so that others do not make the same mistake I did.

[Dave J 0]

@Rod-Sydenham it is a feature of the Play Store where you can ask to be a beta tester for some apps and the Play Store (Google) approves this for the Store and shows you as a tester. However, it can still be down to the developer to further allow you to test beta versions of the app. . You should also be able to withdraw yourself from being a beta tester for the old app from within the app within your 'Manage Apps' within the Play Store.
I am new to Android and learning these kind of things as I go along. This is very different to how iOS Test Flight works.

[Corjan Meijerink]

@Dave-J-0 correct! Android is way different. You can literally become Beta tester for almost every app there is This is “open testing” which happens directly in the Play Store

iOS manages Beta builds exclusively using a separate app store so to say: TestFlight.