Keep Losing Routes

[ronald adams]

I am creating routes on my Samsung tablet which will be also used for navigation later. I am using the MyRoute-App. I have also register with the on-line site. Over the last couple of days when I open a previously created route only a few of the waypionts load. I have to recreate most of the route. It is tempting me to return using Copilot. Am I doing something wrong? After completing a route I always " download" the route, eventhough I don't have a clue what that means. The partial route also shows up on the website but not the full one.

[Hans van de Ven MR.MRA]

@ronald-adams

I suspect you are working in the Mobile app. Create routes in the planner on the website https://www.myrouteapp.com
Then they will be in your library and you can use them in the Mobile app

[marcel nefkens]

bij mij zijn sinds vandaag ook al mijn routes niet meer kompleet !!! hoe kan dit nu ? maanden bezig geweest voor mijn dolomieten rit . gewoon stukken in de routen weg of een andere weg staan op laptop niet e mobiele app

[marcel nefkens]

@Hans-van-de-Ven-MRA-Master bij mij ook !!!!!

[Herko ter Horst]

@marcel-nefkens Kijk je niet toevallig tegen seizoensafsluitingen aan? Veel wegen in de bergen zijn 's winters afgesloten, waardoor je om moet rijden. Dit ziet er dan uit alsof de bergpas waar je overheen wilt uit de route is "geknipt" (je krijgt een omleiding voor in de plaats).

Als je gebruik maakt van de HERE kaarten in MRA, kun je via het Toolkit-menu seizoensafsluitingen negeren.

Zie hieronder bijvoorbeeld de Stelvio met en zonder Seizoensafsluitingen:

[Con Hennekens]

@ronald-adams and @marcel-nefkens, can you please describe in more detail the problem you are experiencing? I don't think @Hans-van-de-Ven-MRA-Master understood your question.

I think your problem shows when you are opening a route in MRA Mobile app? Since some update not all waypoints are shown, because they clutter the screen. If you zoom in on the route, the "lost" waypoints are shown again. So nothing gets lost, some waypoints that are too close together are being hidden.

Sorry if I am misunderstanding too

[ronald adams]

@Con-Hennekens
I will give a specific example. Two days ago I created a route. The route ccontained about 60 way points. I named the route then closed the app. The next morning I opened the app and used a simple touch of the screen to open the route. Only the first 15 or so were loaded. The remaining waypoints were no longer present, neither in the list or on the map. Now I have since dicouvered the drop-down list containing the download, open, and delete options when pressing on a specific route. I had not previously known about nor used them. Could that hahavbeen the problem?

[ronald adams]

@Hans-van-de-Ven-MRA-Master I am creating the routes on my 7 x 5 inch android tablet. The web based planner is so small it renders it impossible to use, even if I had at least one very very small thumb. I find the planning screen on the early version of the app very clean and easy to use. I can very efficiently enter addresses and located waypoints quickly. I hope I am not forced to use the web based layout to prevent future occurances of loosing waypoints. I did find out that a newer (?) version of the app is available. I checked it out and dicouvered the web based planning screen is used. I would find it impossible to use that version for my trip planning.

[Con Hennekens]

@ronald-adams, What you are seeing is a large update from the mobile app many months ago, that you suddenly are confronted with just now. The planning option in the new version does not much more than display the online planner in an embedded webbrowser. It was a quick-fix because many users were disappointed that the planning options were stripped from the Mobile app. The idea was that it was as easy to plan on your mobile device using the website instead. But it seemed many users preferred the old method. As far as I read on this forum, the Mobile app will be updatet to contain a native planning option again. That will probably take some time, since most development resources are being spent on the Next navigation module that is currently in Beta.

All that does not solve your question about missing Waypoints. Since the new Mobile version does it's planning online in realtime, I cannot clarify why there could be any discrepancy between the routes in the webbrowser and those in the Mobile app since they are basically looking at the same online data. There is usually no need whatsoever to download routes en reopen them from that download.

It think you would better open a support ticket for this problem, at https://www.myrouteapp.com/support

[viktor 4]

Yes i have same problem, havent use mra for some ime now, but seems that it is more unstable now than it use to be.

[Hans van de Ven MR.MRA]

@ronald-adams
The app has indeed been replaced, it has been completely recreated. The old one is no longer available.

[ronald adams]

@Hans-van-de-Ven-MRA-Master This news comes as a major dissapontment personally since I find the web based route planner very user unfriendly for a small screen tablet. When held in the vertical position access to the waypoints list is not even available. I find it extremely valuable to often flip between the map screen and the waypoints list screen while building a trip so that the waypoints can be placed in the most logical order. Will the older version of the mobile app still be serviced? I really don't want to dig out my old PC to create routes on the web based planner nor want to purchase a 10 inch tablet just to get a bigger screen.

[ronald adams]

@Con-Hennekens Are you suggesting that the mobile app will shortly change again and hopefully provide the uncluttered planning screen? I find all the clutter of the web based version makes it very difficult to efficiently move between the map page and the waypoints list page.

[ronald adams]

@Hans-van-de-Ven-MRA-Master I just now downloaded the new version the mobile app. What a terrible "update". The scrolling is clunky and slow. The zoom show no streets making placement without typing in a specific address impossible. Switching from the map to the waypoints list is cumbersome confusing and extremely inconvient. This app is the most poorly designed of any I have inspected. When the old version of the app no longer is available I will need to find a different way to plan my trips. We travel in an RV. Our typical trip is 2 to 3 months covering thousands of miles and hundreds of what we call stops but are usually "drive by's". I would find it impossible to create the trips necessary to navigate the route with the "new" version of this app. A really great app was replace by junk. Sorry for being so blunt. I assum a lot of effort went into the update but the effort was a failure.

[Corjan Meijerink]

I am a bit unsure what this is about to be honest. The old MyRoute-app Mobile app has been replaced with a new one in May 2022.

This old app was simply a portal to the website. Meaning that all features this app had can be matched by going to myrouteapp.com on any browser or by clicking “Routelab” in the new app.

The other feature the old app had, was tracking. This is still possible in the new app and has been significantly improved with features and stability.

Furthermore, the new app also allows way more features and innovations which are too long to list here and are widely loved by the community.

So in short: if you really miss the old app, just visit the website using a browser or clicking “Routelab” in the app

Hope this is of any help and do feel free to elaborate a bit more where necessary. Please also share what device you are using the app on. Happy to help!

[ronald adams]

@Corjan-Meijerink Wow have I screwed up and I seriously apologize. What happened was I downloaded originally and inadvertently the newest app, not the older one.I found it extremely user friendly, especially for a touch screen. Then I saw the other app offered on google play ,incorrectly thought it was the replacement. I downloaded that on my other tablet and immediately found it to be unusable for me. I am now ready to get back to preparing the many routes still needed for our summer 8000 mi 2 month wandering through 12 US states. I again apologize. You provide an excellent product.

[Corjan Meijerink]

@ronald-adams No need to apologise! Very happy you found what you needed and are now a satisfied user! What was the name of the other app you thought to be the replacement?

Just to give a quick insight:

• MyRoute-app Mobile is the new and continuously updating app
• MyRoute-app Navigation will be removed this summer as MyRoute-app Mobile will become the new all-in-one app so to say
• Currently this all-in-one app is running a Beta program. Information can be found on https://mranavigationnext.app
• When this Beta is complete, the “MyRoute-app Navigation” app will be removed and “MyRoute-app Mobile” will become “MyRoute-app”: including all products in one app!

[ronald adams]

@Corjan-Meijerink The one I find impossible to create new routes or edit existing routes is called MyRoute-app mobile. The symbol is a circle with a downward point and a + in the center. The one I find excellent for my route building is called MyRoute-app Navigation. Its symbol is a circle with a pointer angled up and to the right. Please don't let that be the one being eliminated.

[marcel nefkens]

seizoen afsluiting staat aangevinkt !!

[Con Hennekens]

@ronald-adams said in Keep Losing Routes:

@Corjan-Meijerink The one I find impossible to create new routes or edit existing routes is called MyRoute-app mobile. The symbol is a circle with a downward point and a + in the center. The one I find excellent for my route building is called MyRoute-app Navigation. Its symbol is a circle with a pointer angled up and to the right. Please don't let that be the one being eliminated.

That is VERY strange, since the MyRoute-App Navigation app can not be used to create routes AT ALL (or you must mean simple AtoB routes starting from your location to only one destination). It is solely intended as a navigation app, not as a routeplanner app. And it will be discontinued this summer because a new navigation module is being integrated in MyRoute-App Mobile (the all-in-one solution).

Left is Mobile, right is Navigation. So sooner or later only the left one will remain.