Can’t login to to new MyRoute-app
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wrote on 28 May 2022, 09:12 last edited by
Saw the new my route app was out so downloaded it straight away however when I try to log into it on my my android phone and iPad I get it saying my password is wrong.
This is despite me being able to log in to the website and I’ve reset my password just to be sure.Any ideas?
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Saw the new my route app was out so downloaded it straight away however when I try to log into it on my my android phone and iPad I get it saying my password is wrong.
This is despite me being able to log in to the website and I’ve reset my password just to be sure.Any ideas?
Use the same credentials as on the website, save credentials on iPhone is not working at this moment.
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Use the same credentials as on the website, save credentials on iPhone is not working at this moment.
wrote on 28 May 2022, 16:20 last edited by@hans-van-de-ven-mra-master
I'm using the same password I use for the website and it just doesn't accept it! -
wrote on 29 May 2022, 08:34 last edited by
I also have this problem, works on old app in iPad and on PC but not on new iphone app.
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Saw the new my route app was out so downloaded it straight away however when I try to log into it on my my android phone and iPad I get it saying my password is wrong.
This is despite me being able to log in to the website and I’ve reset my password just to be sure.Any ideas?
@handscombmp and @Håkan-Pettersson-0
I have reported it to the developers, request to also create a support ticket via the website.
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wrote on 29 May 2022, 11:08 last edited by
There was an issue with atleast the "?" sign in the passwords, it should now have been fixed and in next 10 minutes updated.
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Can confirm, the issue is fixed!
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Can confirm, the issue is fixed!
wrote on 29 May 2022, 20:56 last edited by@corjan-meijerink
Yep working here as well thanks