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  4. Issues since the 5.1.0-462 update / Crashes and lag

Issues since the 5.1.0-462 update / Crashes and lag

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Peter Zehentreiterundefined Offline
    Peter Zehentreiterundefined Offline
    Peter Zehentreiter
    wrote last edited by
    #13

    Here is the report for Day 2 of our South Tyrol tour.

    Start: 08:19
    Arrival: 18:00

    We followed a planned route until 15:00

    From 15:00 we finished the existing route and then started a new one (a shortened route was loaded).

    The track was not recorded on any of the devices.

    Dry weather, temperatures ranging from 15°C to 24°C.

    1x iOS offline: no issues or problems encountered

    1x iOS online: no problems

    2x Android: no problems whatsoever

    BMW R 1250 GS
    MRA Navigation & SilverFox C1 Controller
    BMW Connected Ride Cradle
    Wunderlich USB Ladebox mit Quadlock
    Pixel 9 "online"
    SPC Universal mount
    Motorola Edge 40 "offline"
    Sena SLR 3
    Sena 50 R

    Marinus van Deudekomundefined 1 Reply Last reply
    1
    • Peter Zehentreiterundefined Peter Zehentreiter

      Here is the report for Day 2 of our South Tyrol tour.

      Start: 08:19
      Arrival: 18:00

      We followed a planned route until 15:00

      From 15:00 we finished the existing route and then started a new one (a shortened route was loaded).

      The track was not recorded on any of the devices.

      Dry weather, temperatures ranging from 15°C to 24°C.

      1x iOS offline: no issues or problems encountered

      1x iOS online: no problems

      2x Android: no problems whatsoever

      Marinus van Deudekomundefined Do not disturb
      Marinus van Deudekomundefined Do not disturb
      Marinus van Deudekom
      RouteXpert
      wrote last edited by
      #14

      @Peter-Zehentreiter Did you see the yellow line following your position indicator at all. I assume that you've either set the track recording manualy or automaticly

      Honda Goldwing GL1500,
      Honda Silverwing GL 650
      DMD2 T865X 8 inch Android tablet using MRA next for navigation
      Garmin XT sold
      Samsung S24FE mounted on a Quadlock and using Android Auto in my car

      Peter Zehentreiterundefined 1 Reply Last reply
      0
      • Marinus van Deudekomundefined Marinus van Deudekom

        @Peter-Zehentreiter Did you see the yellow line following your position indicator at all. I assume that you've either set the track recording manualy or automaticly

        Peter Zehentreiterundefined Offline
        Peter Zehentreiterundefined Offline
        Peter Zehentreiter
        wrote last edited by
        #15

        @Marinus-van-Deudekom I suppose I didn't make myself quite clear...
        Track recording wasn't activated!

        BMW R 1250 GS
        MRA Navigation & SilverFox C1 Controller
        BMW Connected Ride Cradle
        Wunderlich USB Ladebox mit Quadlock
        Pixel 9 "online"
        SPC Universal mount
        Motorola Edge 40 "offline"
        Sena SLR 3
        Sena 50 R

        Marinus van Deudekomundefined 1 Reply Last reply
        0
        • MarcMundefined Offline
          MarcMundefined Offline
          MarcM
          wrote last edited by
          #16

          Same for me, since 23/05 after latest update and also region Lake Como/Lake Garda ….

          1 Reply Last reply
          1
          • Peter Zehentreiterundefined Peter Zehentreiter

            @Marinus-van-Deudekom I suppose I didn't make myself quite clear...
            Track recording wasn't activated!

            Marinus van Deudekomundefined Do not disturb
            Marinus van Deudekomundefined Do not disturb
            Marinus van Deudekom
            RouteXpert
            wrote last edited by
            #17

            @Peter-Zehentreiter so it worked ok

            Honda Goldwing GL1500,
            Honda Silverwing GL 650
            DMD2 T865X 8 inch Android tablet using MRA next for navigation
            Garmin XT sold
            Samsung S24FE mounted on a Quadlock and using Android Auto in my car

            1 Reply Last reply
            0
            • M. Schrijverundefined Offline
              M. Schrijverundefined Offline
              M. Schrijver
              Valued contributor
              wrote last edited by
              #18

              I read the first post and can say and i had roughly the same experience right after the update to 5.1 beta. Did check some settings and did the update to final 5.1 (came pretty quick after the beta). With the final 5.1 i had no problems. Navigate a few days without any issues.

              (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

              1 Reply Last reply
              1
              • Peter Zehentreiterundefined Offline
                Peter Zehentreiterundefined Offline
                Peter Zehentreiter
                wrote last edited by
                #19

                Day 3 of our South Tyrol tour

                Departure 08:15
                Return 16:45

                Android Pixel
                At 14:00, the cursor on the Pixel 9 drifted 2 cm away from the blue line.

                Pausing and resuming navigation fixed this issue; otherwise, it worked without any problems all day.

                Android Samsung A52 navigated without any issues all day.

                iPhone 15
                Around 14:00 the screen went white, but after about 1 minute, navigation was working again.

                Once during the day, navigation stopped automatically, and a prompt appeared asking to ‘Continue navigation’ or ‘Stop’.

                Pressing ‘Continue’ restored navigation.

                The iPhone 2 navigated offline all day without any issues.

                BMW R 1250 GS
                MRA Navigation & SilverFox C1 Controller
                BMW Connected Ride Cradle
                Wunderlich USB Ladebox mit Quadlock
                Pixel 9 "online"
                SPC Universal mount
                Motorola Edge 40 "offline"
                Sena SLR 3
                Sena 50 R

                1 Reply Last reply
                1
                • Aiello antoninoundefined Offline
                  Aiello antoninoundefined Offline
                  Aiello antonino
                  wrote last edited by Aiello antonino
                  #20

                  I had the same problem with CarPlay on my green journey, the app closed at least 1-2 times in a day, the apps screen appeared from CarPlay, I had to reopen MRA and it asked me if I wanted to navigate the route that had just closed, this happened at least 2 days out of 5, I also sent the log file to support because I had already reported the problem a few days earlier, they replied that they had happened again to send the log file immediately, so I did, but no one contacted me again... iPhone 16 plus but with iOS 18, I decided not to update to the latest iOS because in my opinion it is only creating problems... especially on my iPad, but given what has been written, I think it absolutely does not depend on iOS 18 or 26...

                  1 Reply Last reply
                  0
                  • Massimo Cardoneundefined Offline
                    Massimo Cardoneundefined Offline
                    Massimo Cardone
                    wrote last edited by
                    #21

                    Hello everyone

                    There have been quite a few posts from people experiencing similar or identical problems. It must inevitably be an issue with the new update. I hate to repeat myself, but if three friends are out together, all have the new update, and from that point on all three have experienced crashes, tracklogs not being recorded, and severe stuttering, then that’s no longer a coincidence.

                    And it’s worth mentioning that we have different mobile phones. It’s just like with other operating systems, such as Windows. You install an update from Microsoft and some people have problems whilst others don’t. It seems that’s the case with MyRouteapp too.

                    I really had absolutely no problems before the update, or at least I can’t remember when I did.

                    The next update is due to be released around 18 June. Let’s hope that solves the problems.

                    Kind regards,

                    Massimo

                    Translated with DeepL.com (free version)

                    1 Reply Last reply
                    0
                    • ginoginoundefined Offline
                      ginoginoundefined Offline
                      ginogino
                      wrote last edited by
                      #22

                      Yesterday I had the chance to test the 5.1 app for the first time on Android Auto and on a Galaxy S25 on a 340km route. I had no problems navigating the tour apart from the 20km I did extra because the app doesn't warn you if you take the wrong road, but this also happened with the previous apps.

                      1 Reply Last reply
                      0
                      • Peter Zehentreiterundefined Offline
                        Peter Zehentreiterundefined Offline
                        Peter Zehentreiter
                        wrote last edited by
                        #23

                        So here is the report on the last day of our trip to South Tyrol.
                        We set off today at 08:00
                        Arrived in Passau at 17:30
                        Temperatures ranging from 18 to 28 degrees

                        The iPhone 15’s online navigation had a blank screen again today and could only be
                        restored to working order by restarting it.

                        The other iPhone was used offline... everything was fine with that one

                        The Pixel 9 had the following problem today... the navigation suddenly disappeared and the Pixel 9’s home screen appeared instead.
                        I had to restart the app and then press ‘Continue’ to carry on navigating.

                        The Samsung A52, on the other hand, had no problems today.

                        In two weeks’ time, we’ll be back in the mountains for four days... I’ll report back then.

                        BMW R 1250 GS
                        MRA Navigation & SilverFox C1 Controller
                        BMW Connected Ride Cradle
                        Wunderlich USB Ladebox mit Quadlock
                        Pixel 9 "online"
                        SPC Universal mount
                        Motorola Edge 40 "offline"
                        Sena SLR 3
                        Sena 50 R

                        1 Reply Last reply
                        0

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