App Problems and account not recognised

[Jez 0]

Hi What is this all about. I phone 16 Plus - Log in ok on PC and app has no picture of ID and ? mark, tried a reboot that does not work, and if i say not now my ID picture appears and have access Routes etc

Also if i say Log In I have to manually enter my ID and accept then enter password that is stored but the email is wrong that is stored all of suden but it does not overright what I have written in manually as my ID just accepts the correct password.

Is this a bug your end at MyRoute

[Con Hennekens]

If you switch between multiple accounts it will ask you to reboot. I think also when the app detects changes in licenses, it will ask to reboot once (the app, not the phone).

[Corjan Meijerink]

Does not seem like an issue.
If you do what the app asks, does it work?