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  3. How to stop MRA asking to add to favourites to route?

How to stop MRA asking to add to favourites to route?

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  • Con Hennekensundefined Offline
    Con Hennekensundefined Offline
    Con Hennekens
    Alpha tester
    wrote last edited by
    #2

    @Malcolm-Bradley, does this look like the window presented to you?

    image.png

    I am just an enthusiastic MRA user, and hope you will be one too!

    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

    Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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    • Malcolm Bradleyundefined Offline
      Malcolm Bradleyundefined Offline
      Malcolm Bradley
      wrote last edited by
      #3

      That's it. It covers almost half the screen in portrait mode and is impossible to get rid of whilst travelling so I have had to stop, drag it to the bottom or exit the app then restart the app to get rid of it 😞

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      • Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote last edited by
        #4

        In that case you definitely have something “touching” your screen.

        While navigating I’d recommend using the screen lock. Just open the menu to see the option 😉

        Con Hennekensundefined 1 Reply Last reply
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        • Hubert Thoringundefined Offline
          Hubert Thoringundefined Offline
          Hubert Thoring
          Valued contributor
          wrote last edited by
          #5

          It certainly also helps to clean the display including the edge of the case... to avoid touching a display by such.

          VG Hubert
          Info Beta Test "Next App" dazu die Hardware .
          iPad 9. Gen iOS 26.1 / iPhone 16e iOS 26.1 / iPhone Xr iOS 18.7.2 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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          • richard 3vundefined Offline
            richard 3vundefined Offline
            richard 3v
            wrote last edited by
            #6

            Well I'm with @Malcolm Bradley on this one.
            I also tried to use the new app yesterday and came across the same issue.
            A complete pain in the arse.

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            • Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote last edited by
              #7

              I think I know what I can do to slightly prevent this.

              That said, it really is something with the device screen sensitivity registering phantom gestures. The app even had a dedicated feature to prevent this completely when you are for example driving in the rain 🙂

              richard 3vundefined 1 Reply Last reply
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              • Corjan Meijerinkundefined Corjan Meijerink

                I think I know what I can do to slightly prevent this.

                That said, it really is something with the device screen sensitivity registering phantom gestures. The app even had a dedicated feature to prevent this completely when you are for example driving in the rain 🙂

                richard 3vundefined Offline
                richard 3vundefined Offline
                richard 3v
                wrote last edited by
                #8

                @Corjan-Meijerink
                Thanks, please let us know when you have implemented this fix 👍

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                • Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote last edited by
                  #9

                  Will be in the upcoming update 5.0.1 - just made the change and it will be included in the update.

                  richard 3vundefined 1 Reply Last reply
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                  • Corjan Meijerinkundefined Corjan Meijerink

                    Will be in the upcoming update 5.0.1 - just made the change and it will be included in the update.

                    richard 3vundefined Offline
                    richard 3vundefined Offline
                    richard 3v
                    wrote last edited by
                    #10

                    @Corjan-Meijerink
                    Thankyou

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                    • Corjan Meijerinkundefined Corjan Meijerink

                      In that case you definitely have something “touching” your screen.

                      While navigating I’d recommend using the screen lock. Just open the menu to see the option 😉

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote last edited by
                      #11

                      @Corjan-Meijerink said in How to stop MRA asking to add to favourites to route?:

                      In that case you definitely have something “touching” your screen.

                      That's exactly what I was thinking...

                      @Malcolm-Bradley, I recommend a thorough cleaning of the screen, but it might also be broken.
                      The reason you do not have a continuous problem with other apps, might be that the MRA app actually has a screen covering function for long-pressing an area (add a waypoint). Not many apps have that.

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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                      • David Rudgleyundefined Offline
                        David Rudgleyundefined Offline
                        David Rudgley
                        wrote last edited by
                        #12

                        Don't you think that we'd realise that something was touching the screen? and your first thought that it was the user causing the problem 🤷‍♂️

                        MRA Gold Planner + App + Navigation Next user
                        Android Pixel 9 Pro XL
                        TomTomGo as backup

                        KTM 1290 Super Adventure S
                        Quad Lock + Phone +Carpuride W702

                        KTM 790 Duke
                        Quad Lock + Phone

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