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Error whilst loading

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Richard 18undefined Offline
    Richard 18undefined Offline
    Richard 18
    wrote last edited by
    #1

    When I enter the ‘Routes’ section, none of my library of routes are displayed.

    Instead of which I see:

    IMG_1375.jpeg

    I have never had this problem before. Everything is usually very reliable.

    I have tried closing down my iPad and restating it and tried logging out / logging back into the website. Neither made any difference.

    Thank you for any help.

    Richard

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    • Adrian Avramundefined Offline
      Adrian Avramundefined Offline
      Adrian Avram
      wrote last edited by
      #2

      Same ...

      Screenshot 2025-08-29 065417.png

      Best regards,
      Adrian

      Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
      MyRoute-APP (Planner+Navigation, GOLD Lifetime)
      Honda NC750X (2021) with CHIGEE Aio-5 Play

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      • Richard 18undefined Offline
        Richard 18undefined Offline
        Richard 18
        wrote last edited by
        #3

        Thank you, Adrian.

        At least it’s not just me.

        I guess it must be a problem at their end.

        Adrian Avramundefined 1 Reply Last reply
        0
        • Richard 18undefined Richard 18

          Thank you, Adrian.

          At least it’s not just me.

          I guess it must be a problem at their end.

          Adrian Avramundefined Offline
          Adrian Avramundefined Offline
          Adrian Avram
          wrote last edited by Adrian Avram
          #4

          @Richard-18 I am guessing their database server is down.
          What is weird is that tracklogs are there ...

          Best regards,
          Adrian

          Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
          MyRoute-APP (Planner+Navigation, GOLD Lifetime)
          Honda NC750X (2021) with CHIGEE Aio-5 Play

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          • Richard 18undefined Offline
            Richard 18undefined Offline
            Richard 18
            wrote last edited by Richard 18
            #5

            Indeed so. I spotted that, too.

            Odd, as routes that I have made public and embedded into a forum, are visible.

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            • Arjan de Vriesundefined Offline
              Arjan de Vriesundefined Offline
              Arjan de Vries
              wrote last edited by
              #6

              same here

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              • Edgar Uhlundefined Offline
                Edgar Uhlundefined Offline
                Edgar Uhl
                wrote last edited by
                #7

                Same here. I can still create a new route from there and it will end up in the root of the Routes and it will sync it to the app. The app tells me I don't have an internet connection when I go to routes but it still syncs any new route created.

                Richard 18undefined 1 Reply Last reply
                0
                • MotorradTeam Mannheimundefined Offline
                  MotorradTeam Mannheimundefined Offline
                  MotorradTeam Mannheim
                  wrote last edited by
                  #8

                  same here

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                  • P van der Meulenundefined Offline
                    P van der Meulenundefined Offline
                    P van der Meulen
                    wrote last edited by
                    #9

                    In the app it says "no internet" so my guess is a problem on the server side of MRA indeed

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                    • Richard 18undefined Offline
                      Richard 18undefined Offline
                      Richard 18
                      wrote last edited by
                      #10

                      Forgive me, please.

                      I hadn’t realised that there was an existing post and thread on the same issue.

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                      • Edgar Uhlundefined Edgar Uhl

                        Same here. I can still create a new route from there and it will end up in the root of the Routes and it will sync it to the app. The app tells me I don't have an internet connection when I go to routes but it still syncs any new route created.

                        Richard 18undefined Offline
                        Richard 18undefined Offline
                        Richard 18
                        wrote last edited by
                        #11

                        @Edgar-Uhl said in Error whilst loading:

                        Same here. I can still create a new route from there and it will end up in the root of the Routes and it will sync it to the app. The app tells me I don't have an internet connection when I go to routes but it still syncs any new route created.

                        I too can create a fresh route. However, if I try to summon up my library of Routes, to say overlay one or two on the map, nothing happens. It’s stuck on ‘loading’.

                        IMG_1379.jpeg

                        The website ‘library’ (I can’t think of a better word) is clearly down.

                        Hey-ho, they’ll mend it…. I hope 👍

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                        • Hubert Thoringundefined Online
                          Hubert Thoringundefined Online
                          Hubert Thoring
                          Valued contributor
                          wrote last edited by Hubert Thoring
                          #12

                          Look there, it's being worked on, some patience ...

                          https://forum.myrouteapp.com/post/68755

                          Note: Synchronizing with the mobile phone or tablet is still possible ...

                          VG Hubert
                          Info zum Beta Test "Next App" dazu die Hardware ...
                          iPad 9. Generation iOS 18.6.2 / Handy iPhone Xr iOS 18.6.2 / PC mit MS Win11 / BMW Connected App mit Cradel.
                          ❗️MyRoute-App im Cradel und Remotek-One❗️

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