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New planning tool map issue

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • undefined Offline
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    Jörgen
    Valued contributor
    wrote on 27 Jun 2024, 21:36 last edited by Jörgen
    #1

    Hi, just notice that the new planning tool will not load the map if you scroll north or other directions.
    What could be the reason?

    IMG_0180.png IMG_0182.png

    Hardware
    iPhone 12 pro (iOS 17.0.2)
    Oukitel RT3 (Andr. 12)
    Samsung Galaxy XCover 4 (Andr. 9 Pie)
    Wireless CarPlay mit (Elebest C650)
    Wired CarPlay (SEAT Arona - 2021)
    For more information, click here

    undefined 1 Reply Last reply 29 Jun 2024, 19:27
    0
    • undefined Offline
      undefined Offline
      Con Hennekens
      Alpha tester
      wrote on 28 Jun 2024, 07:21 last edited by
      #2

      For me it scrolls up to the North Pole easily.
      (Flat Earth debunked in the proces...)
      🤣

      8db6e303-0927-4d85-a1c4-7a347edeec86-image.png

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

      undefined 1 Reply Last reply 30 Jun 2024, 17:05
      2
      • undefined Offline
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        Jörgen
        Valued contributor
        wrote on 28 Jun 2024, 07:26 last edited by
        #3

        @Con-Hennekens If you zoom out, it will show all, but no details, e.g. for Norway.

        Hardware
        iPhone 12 pro (iOS 17.0.2)
        Oukitel RT3 (Andr. 12)
        Samsung Galaxy XCover 4 (Andr. 9 Pie)
        Wireless CarPlay mit (Elebest C650)
        Wired CarPlay (SEAT Arona - 2021)
        For more information, click here

        undefined 1 Reply Last reply 28 Jun 2024, 07:46
        0
        • undefined Jörgen
          28 Jun 2024, 07:26

          @Con-Hennekens If you zoom out, it will show all, but no details, e.g. for Norway.

          undefined Offline
          undefined Offline
          Con Hennekens
          Alpha tester
          wrote on 28 Jun 2024, 07:46 last edited by Con Hennekens
          #4

          @Jörgen, Hmmm, At first glance it look you are right, but when zooming in more details begin to show. I think the small roads are only visible at higher zoom levels.

          This is the Aurora Lights View Parking in the app:

          a414da56-4dcb-4ea6-98d2-d8fba8890390-image.png

          And in Google Earth:

          0180aab8-c75b-4227-93ef-edde4fefdc90-image.png

          I think there is just not much more detail to show on the detail lacking HERE map... 😉 The white areas in your screenshots are just slow loading map tiles I guess.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          undefined 1 Reply Last reply 28 Jun 2024, 08:04
          0
          • undefined Con Hennekens
            28 Jun 2024, 07:46

            @Jörgen, Hmmm, At first glance it look you are right, but when zooming in more details begin to show. I think the small roads are only visible at higher zoom levels.

            This is the Aurora Lights View Parking in the app:

            a414da56-4dcb-4ea6-98d2-d8fba8890390-image.png

            And in Google Earth:

            0180aab8-c75b-4227-93ef-edde4fefdc90-image.png

            I think there is just not much more detail to show on the detail lacking HERE map... 😉 The white areas in your screenshots are just slow loading map tiles I guess.

            undefined Offline
            undefined Offline
            Jörgen
            Valued contributor
            wrote on 28 Jun 2024, 08:04 last edited by
            #5

            @Con-Hennekens Do I need these maps offline?
            I can not plan anything in the UK.

            Hardware
            iPhone 12 pro (iOS 17.0.2)
            Oukitel RT3 (Andr. 12)
            Samsung Galaxy XCover 4 (Andr. 9 Pie)
            Wireless CarPlay mit (Elebest C650)
            Wired CarPlay (SEAT Arona - 2021)
            For more information, click here

            undefined 1 Reply Last reply 28 Jun 2024, 08:19
            0
            • undefined Jörgen
              28 Jun 2024, 08:04

              @Con-Hennekens Do I need these maps offline?
              I can not plan anything in the UK.

              undefined Offline
              undefined Offline
              Nick Carthew
              RouteXpert
              wrote on 28 Jun 2024, 08:19 last edited by
              #6

              @Jörgen I think at the moment you can only plan using your offline maps.

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

              undefined 1 Reply Last reply 28 Jun 2024, 09:37
              0
              • undefined Nick Carthew
                28 Jun 2024, 08:19

                @Jörgen I think at the moment you can only plan using your offline maps.

                undefined Offline
                undefined Offline
                Con Hennekens
                Alpha tester
                wrote on 28 Jun 2024, 09:37 last edited by
                #7

                @Nick-Carthew, No, I have just been test-planning a route in Norway, and I definately do not have that offline 😉

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                1 Reply Last reply
                0
                • undefined Jörgen
                  27 Jun 2024, 21:36

                  Hi, just notice that the new planning tool will not load the map if you scroll north or other directions.
                  What could be the reason?

                  IMG_0180.png IMG_0182.png

                  undefined Offline
                  undefined Offline
                  Hubert Thoring
                  Valued contributor
                  wrote on 29 Jun 2024, 19:27 last edited by Hubert Thoring
                  #8

                  @Jörgen : Hey Jörgen,
                  bei mir am Handy iPhone Xr und iPad 9. Gen gehts sehr gut.

                  Könnte es bei dir was mit iOS Freigaben oder Speicher / Zugriffen zutun haben ..

                  Meines sieht so aus 👋

                  IMG_6620.jpeg

                  Auch das planen einer Route geht sehr schnell.

                  IMG_6608.jpeg

                  VG Hubert
                  Info zum Beta Test "Next App" dazu die Hardware ...
                  iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                  ❗️MyRoute-App im Cradel und Remotek-One❗️

                  1 Reply Last reply
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                  • undefined Offline
                    undefined Offline
                    Jörgen
                    Valued contributor
                    wrote on 30 Jun 2024, 15:53 last edited by
                    #9

                    😰
                    For some reason, "Offline Navigation" was activated. And it seems you can only display detailed maps tiles that where loaded last time online.
                    After switching "Offline Navigation" off, everything was fine.

                    Hardware
                    iPhone 12 pro (iOS 17.0.2)
                    Oukitel RT3 (Andr. 12)
                    Samsung Galaxy XCover 4 (Andr. 9 Pie)
                    Wireless CarPlay mit (Elebest C650)
                    Wired CarPlay (SEAT Arona - 2021)
                    For more information, click here

                    1 Reply Last reply
                    1
                    • undefined Con Hennekens
                      28 Jun 2024, 07:21

                      For me it scrolls up to the North Pole easily.
                      (Flat Earth debunked in the proces...)
                      🤣

                      8db6e303-0927-4d85-a1c4-7a347edeec86-image.png

                      undefined Offline
                      undefined Offline
                      Lex.Kloet.RX
                      RouteXpert
                      wrote on 30 Jun 2024, 17:05 last edited by
                      #10

                      @Con-Hennekens IT ISN'T FLAT???? 😰 😱

                      Geluk/verliefdheid is net als in je broek plassen. Iedereen ziet het alleen jij voelt het.

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                      30 Jun 2024, 15:53


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