Route will not start on iPad

[Jörgen]

And Google maps and Apple maps are working.

MRA shows the location.

[Reinhard-32]

@Jörgen said in Route will not start on iPad:

This iPad Air ( MD793FD/A ) with cellphone should have GPS regarding technical data.

For the MRA Navigation app the location in the IPad settings should set to allowed.

I have checked the navigation with my IPad 11 pro with wifi+cellphone and it worked. The navigation starts.

[richtea999]

@Reinhard-32 If you don't have location enabled the app let's you know with a big fat red 'Lcation service not found' banner, so I don't think that's the issue.

[Jörgen]

We have tried everything (restart, reboot, reinstall etc.) but have no success.

Really strange.

[richtea999]

@Jörgen Maybe ask Corjan to get involved - it smells like a bug to me. A log might point to the problem.

Do other routes start OK on the same misbehaving iPad?

[Jörgen]

@richtea999 no, none.

I saw some instruction how to make a log, but can´t find it. Does anyone know?

[Nick Carthew]

@Jörgen Long press on the version number in your account page

[Jörgen]

@Nick-Carthew Thank you.

[Jörgen]

Ups, a new bug. Log file can not be made with long press on version number, we tried on two different iPads.

@Corjan-Meijerink how to do it?

[richtea999]

@Jörgen Agreed - long press for a log works on iPhone, but on iPad it doesn't.