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Route Makes Unexpected Detour

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • M. Schrijverundefined M. Schrijver

    As you can see in my screenshot. The route is made in the direction as you screenshot and is made on the HERE map.
    No devation/reroute

    Screenshot 2025-02-16 22.33.47.png

    Found the cause.
    Change the transport mode from Motor to Car and your problem is solved.

    You can find a lot of topics were people are told to use Car instead of Motor.
    Transport Mode Motor does more damage than it has benefits.

    John S Parryundefined Offline
    John S Parryundefined Offline
    John S Parry
    wrote on last edited by
    #11

    @M-Schrijver Thank you! Yes, I can see where this can cause a lot of confusion. I never would have figured this out. I appreciate your help.

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    • M. Schrijverundefined M. Schrijver

      As you can see in my screenshot. The route is made in the direction as you screenshot and is made on the HERE map.
      No devation/reroute

      Screenshot 2025-02-16 22.33.47.png

      Found the cause.
      Change the transport mode from Motor to Car and your problem is solved.

      You can find a lot of topics were people are told to use Car instead of Motor.
      Transport Mode Motor does more damage than it has benefits.

      Leike Lodiersundefined Offline
      Leike Lodiersundefined Offline
      Leike Lodiers
      wrote on last edited by
      #12

      @M-Schrijver @Corjan-Meijerink why don't you change the transport button to car/motor for the time being. That would take care of a lot of problem and explaining.

      Van Zumo 550 naar Navigator V naar Carpe iter V4b met MRA

      John S Parryundefined 1 Reply Last reply
      1
      • Leike Lodiersundefined Leike Lodiers

        @M-Schrijver @Corjan-Meijerink why don't you change the transport button to car/motor for the time being. That would take care of a lot of problem and explaining.

        John S Parryundefined Offline
        John S Parryundefined Offline
        John S Parry
        wrote on last edited by
        #13

        @Leike-Lodiers When in "Car" mode, routes do show a picture of a car and a motorcycle on top of each other for mode. BTW, is there a way to change the mode for routes already created? I can't figure out how to change it for other older routes.

        In any case, when in motorcycle mode, the route calculated in my example is just plain wrong at any level. Different for an explainable reason is OK, but that's not the situation here. What happened in my case is clearly a bug.

        @Corjan-Meijerink, is this on a list of upcoming fixes?

        Corjan Meijerinkundefined Rob Kelleyundefined 2 Replies Last reply
        0
        • John S Parryundefined John S Parry

          @Leike-Lodiers When in "Car" mode, routes do show a picture of a car and a motorcycle on top of each other for mode. BTW, is there a way to change the mode for routes already created? I can't figure out how to change it for other older routes.

          In any case, when in motorcycle mode, the route calculated in my example is just plain wrong at any level. Different for an explainable reason is OK, but that's not the situation here. What happened in my case is clearly a bug.

          @Corjan-Meijerink, is this on a list of upcoming fixes?

          Corjan Meijerinkundefined Online
          Corjan Meijerinkundefined Online
          Corjan Meijerink
          Developer
          wrote on last edited by
          #14

          @John-S-Parry what exactly would be?

          John S Parryundefined 1 Reply Last reply
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          • Corjan Meijerinkundefined Corjan Meijerink

            @John-S-Parry what exactly would be?

            John S Parryundefined Offline
            John S Parryundefined Offline
            John S Parry
            wrote on last edited by
            #15

            @Corjan-Meijerink The fix?? I guess to calculate the route correctly. Which in this case is a direct line between two points.

            I'm not sure I understand the why there is confusion. The route I showed was a trip south on a major interstate (US-101) in California. There isn't a scenario I see where it makes logical sense to detour off the interstate to a side road, and then get back on. It doesn't make sense regardless of transportation mode.

            If in fact there is a reasonable explanation, please share. Otherwise, I don't know how else I'd frame it other than being a route calculation bug.

            Corjan Meijerinkundefined 1 Reply Last reply
            0
            • John S Parryundefined John S Parry

              @Leike-Lodiers When in "Car" mode, routes do show a picture of a car and a motorcycle on top of each other for mode. BTW, is there a way to change the mode for routes already created? I can't figure out how to change it for other older routes.

              In any case, when in motorcycle mode, the route calculated in my example is just plain wrong at any level. Different for an explainable reason is OK, but that's not the situation here. What happened in my case is clearly a bug.

              @Corjan-Meijerink, is this on a list of upcoming fixes?

              Rob Kelleyundefined Offline
              Rob Kelleyundefined Offline
              Rob Kelley
              wrote on last edited by
              #16

              @John-S-Parry said in Route Makes Unexpected Detour:

              @Leike-Lodiers When in "Car" mode, routes do show a picture of a car and a motorcycle on top of each other for mode. BTW, is there a way to change the mode for routes already created? I can't figure out how to change it for other older routes.

              In any case, when in motorcycle mode, the route calculated in my example is just plain wrong at any level. Different for an explainable reason is OK, but that's not the situation here. What happened in my case is clearly a bug.

              @Corjan-Meijerink, is this on a list of upcoming fixes?

              Open the route in MRA on your PC and from the left bar menu select 'Route Information' and change it under 'Transport Mode'

              GSA1250
              HD Sport Glide
              XT500 x 2

              John S Parryundefined 1 Reply Last reply
              0
              • John S Parryundefined John S Parry

                @Corjan-Meijerink The fix?? I guess to calculate the route correctly. Which in this case is a direct line between two points.

                I'm not sure I understand the why there is confusion. The route I showed was a trip south on a major interstate (US-101) in California. There isn't a scenario I see where it makes logical sense to detour off the interstate to a side road, and then get back on. It doesn't make sense regardless of transportation mode.

                If in fact there is a reasonable explanation, please share. Otherwise, I don't know how else I'd frame it other than being a route calculation bug.

                Corjan Meijerinkundefined Online
                Corjan Meijerinkundefined Online
                Corjan Meijerink
                Developer
                wrote on last edited by
                #17

                @John-S-Parry Exactly! Please report it here: https://mapfeedback.here.com/#/report

                We are not responsible for the HERE route calculation itself.
                I'll report it too! Makes stuff gets notices quicker 😉
                I know that for customers it doesn't matter who fixes it, as long it works in MRA but nothing much I can do about this specific case 😞

                John S Parryundefined 1 Reply Last reply
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                • Corjan Meijerinkundefined Corjan Meijerink

                  @John-S-Parry Exactly! Please report it here: https://mapfeedback.here.com/#/report

                  We are not responsible for the HERE route calculation itself.
                  I'll report it too! Makes stuff gets notices quicker 😉
                  I know that for customers it doesn't matter who fixes it, as long it works in MRA but nothing much I can do about this specific case 😞

                  John S Parryundefined Offline
                  John S Parryundefined Offline
                  John S Parry
                  wrote on last edited by
                  #18

                  @Corjan-Meijerink Thanks for your response. I'll report when time permits.

                  What's interesting is the native HERE app (HERE WeGo), using the motorcycle profile setting, calculates correctly. I'll also try importing into the XT (also HERE) to see what's actually calculated. I don't know why MRA's HERE implementation would be different, but I guess there are complexities in play I don't understand. At least there is a solution I can implement now.

                  John S Parryundefined 1 Reply Last reply
                  0
                  • Rob Kelleyundefined Rob Kelley

                    @John-S-Parry said in Route Makes Unexpected Detour:

                    @Leike-Lodiers When in "Car" mode, routes do show a picture of a car and a motorcycle on top of each other for mode. BTW, is there a way to change the mode for routes already created? I can't figure out how to change it for other older routes.

                    In any case, when in motorcycle mode, the route calculated in my example is just plain wrong at any level. Different for an explainable reason is OK, but that's not the situation here. What happened in my case is clearly a bug.

                    @Corjan-Meijerink, is this on a list of upcoming fixes?

                    Open the route in MRA on your PC and from the left bar menu select 'Route Information' and change it under 'Transport Mode'

                    John S Parryundefined Offline
                    John S Parryundefined Offline
                    John S Parry
                    wrote on last edited by John S Parry
                    #19

                    @Rob-Kelley Thanks for pointing me to the right place. 👍

                    1 Reply Last reply
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                    • John S Parryundefined John S Parry

                      @Corjan-Meijerink Thanks for your response. I'll report when time permits.

                      What's interesting is the native HERE app (HERE WeGo), using the motorcycle profile setting, calculates correctly. I'll also try importing into the XT (also HERE) to see what's actually calculated. I don't know why MRA's HERE implementation would be different, but I guess there are complexities in play I don't understand. At least there is a solution I can implement now.

                      John S Parryundefined Offline
                      John S Parryundefined Offline
                      John S Parry
                      wrote on last edited by
                      #20

                      Correction to my previous comment that motorcycle mode routes correctly on the HERE WeGo app. It doesn’t. 😳

                      Car mode routes correctly, while motorcycle has the same issue found in MRA. It’s definitely a HERE bug.

                      Corjan Meijerinkundefined 1 Reply Last reply
                      1
                      • John S Parryundefined John S Parry

                        Correction to my previous comment that motorcycle mode routes correctly on the HERE WeGo app. It doesn’t. 😳

                        Car mode routes correctly, while motorcycle has the same issue found in MRA. It’s definitely a HERE bug.

                        Corjan Meijerinkundefined Online
                        Corjan Meijerinkundefined Online
                        Corjan Meijerink
                        Developer
                        wrote on last edited by
                        #21

                        @John-S-Parry perfect, thanks for confirming!

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