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  4. Route crashing since 4.3.2 update

Route crashing since 4.3.2 update

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Corjan Meijerinkundefined Corjan Meijerink

    @DChiel but were the offline maps installed?

    @Jon-Edwards thanks for testing! (So please remove all offline maps you have)

    Jon Edwardsundefined Offline
    Jon Edwardsundefined Offline
    Jon Edwards
    wrote on last edited by
    #14

    @Corjan-Meijerink
    Last night I updated to the latest update via TestFlight.
    This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
    I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

    Corjan Meijerinkundefined 2 Replies Last reply
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    • Jon Edwardsundefined Jon Edwards

      @Corjan-Meijerink
      Last night I updated to the latest update via TestFlight.
      This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
      I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      administrator
      wrote on last edited by
      #15

      @Jon-Edwards Thanks for letting me know!
      We've made some more changes that we are testing internally. Hoping to get something your way this afternoon.

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      • Jon Edwardsundefined Jon Edwards

        @Corjan-Meijerink
        Last night I updated to the latest update via TestFlight.
        This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
        I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

        Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        administrator
        wrote on last edited by
        #16

        @Jon-Edwards A new iOS beta is available, could you let me know how that one works?

        Jon Edwardsundefined 1 Reply Last reply
        0
        • Corjan Meijerinkundefined Corjan Meijerink

          @DChiel but were the offline maps installed?

          @Jon-Edwards thanks for testing! (So please remove all offline maps you have)

          DChielundefined Offline
          DChielundefined Offline
          DChiel
          wrote on last edited by DChiel
          #17

          @Corjan-Meijerink nope; no offline maps are installed.

          Corjan Meijerinkundefined 1 Reply Last reply
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          • DChielundefined DChiel

            @Corjan-Meijerink nope; no offline maps are installed.

            Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            administrator
            wrote on last edited by
            #18

            @DChiel Thanks for letting me know.
            Could you also test again with the latest 345 version? 🙂

            DChielundefined 2 Replies Last reply
            1
            • Corjan Meijerinkundefined Corjan Meijerink

              @Jon-Edwards A new iOS beta is available, could you let me know how that one works?

              Jon Edwardsundefined Offline
              Jon Edwardsundefined Offline
              Jon Edwards
              wrote on last edited by Jon Edwards
              #19

              @Corjan-Meijerink
              Yes no problem but I won’t be on the road again now until Friday morning, I hope this is ok.

              Corjan Meijerinkundefined 1 Reply Last reply
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              • Jon Edwardsundefined Jon Edwards

                @Corjan-Meijerink
                Yes no problem but I won’t be on the road again now until Friday morning, I hope this is ok.

                Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                administrator
                wrote on last edited by
                #20

                @Jon-Edwards No worries 🙂

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                • Corjan Meijerinkundefined Corjan Meijerink

                  @DChiel Thanks for letting me know.
                  Could you also test again with the latest 345 version? 🙂

                  DChielundefined Offline
                  DChielundefined Offline
                  DChiel
                  wrote on last edited by
                  #21

                  @Corjan-Meijerink i already did; same problem. Just installed version 346 and going to test later on ...

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                  • Cristiano Repettiundefined Offline
                    Cristiano Repettiundefined Offline
                    Cristiano Repetti
                    wrote on last edited by
                    #22

                    hello
                    i have carplay connected to my iphone 14pro, on audi q3.
                    Every time (not ever, but most of) when i turn off the car, I receive message that "my route app is crashed", even if I DON'T use it.

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                    • Corjan Meijerinkundefined Corjan Meijerink

                      @DChiel Thanks for letting me know.
                      Could you also test again with the latest 345 version? 🙂

                      DChielundefined Offline
                      DChielundefined Offline
                      DChiel
                      wrote on last edited by
                      #23

                      @Corjan-Meijerink version 346 works perfect (if it's about former crash results)!

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