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  4. Route crashing since 4.3.2 update

Route crashing since 4.3.2 update

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • undefined DChiel
    14 Oct 2024, 13:50

    @Corjan-Meijerink i was using the online map and navigating online.

    undefined Offline
    undefined Offline
    Corjan Meijerink
    Developer
    wrote on 14 Oct 2024, 14:48 last edited by Corjan Meijerink
    #13

    @DChiel but were the offline maps installed?

    @Jon-Edwards thanks for testing! (So please remove all offline maps you have)

    undefined undefined 2 Replies Last reply 15 Oct 2024, 10:16
    0
    • undefined Corjan Meijerink
      14 Oct 2024, 14:48

      @DChiel but were the offline maps installed?

      @Jon-Edwards thanks for testing! (So please remove all offline maps you have)

      undefined Offline
      undefined Offline
      Jon Edwards
      wrote on 15 Oct 2024, 10:16 last edited by
      #14

      @Corjan-Meijerink
      Last night I updated to the latest update via TestFlight.
      This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
      I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

      undefined 2 Replies Last reply 15 Oct 2024, 11:29
      0
      • undefined Jon Edwards
        15 Oct 2024, 10:16

        @Corjan-Meijerink
        Last night I updated to the latest update via TestFlight.
        This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
        I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

        undefined Offline
        undefined Offline
        Corjan Meijerink
        Developer
        wrote on 15 Oct 2024, 11:29 last edited by
        #15

        @Jon-Edwards Thanks for letting me know!
        We've made some more changes that we are testing internally. Hoping to get something your way this afternoon.

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        • undefined Jon Edwards
          15 Oct 2024, 10:16

          @Corjan-Meijerink
          Last night I updated to the latest update via TestFlight.
          This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
          I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

          undefined Offline
          undefined Offline
          Corjan Meijerink
          Developer
          wrote on 15 Oct 2024, 12:23 last edited by
          #16

          @Jon-Edwards A new iOS beta is available, could you let me know how that one works?

          undefined 1 Reply Last reply 15 Oct 2024, 13:24
          0
          • undefined Corjan Meijerink
            14 Oct 2024, 14:48

            @DChiel but were the offline maps installed?

            @Jon-Edwards thanks for testing! (So please remove all offline maps you have)

            undefined Offline
            undefined Offline
            DChiel
            wrote on 15 Oct 2024, 12:27 last edited by DChiel
            #17

            @Corjan-Meijerink nope; no offline maps are installed.

            undefined 1 Reply Last reply 15 Oct 2024, 12:32
            0
            • undefined DChiel
              15 Oct 2024, 12:27

              @Corjan-Meijerink nope; no offline maps are installed.

              undefined Offline
              undefined Offline
              Corjan Meijerink
              Developer
              wrote on 15 Oct 2024, 12:32 last edited by
              #18

              @DChiel Thanks for letting me know.
              Could you also test again with the latest 345 version? πŸ™‚

              undefined 2 Replies Last reply 16 Oct 2024, 14:29
              1
              • undefined Corjan Meijerink
                15 Oct 2024, 12:23

                @Jon-Edwards A new iOS beta is available, could you let me know how that one works?

                undefined Offline
                undefined Offline
                Jon Edwards
                wrote on 15 Oct 2024, 13:24 last edited by Jon Edwards
                #19

                @Corjan-Meijerink
                Yes no problem but I won’t be on the road again now until Friday morning, I hope this is ok.

                undefined 1 Reply Last reply 15 Oct 2024, 13:38
                0
                • undefined Jon Edwards
                  15 Oct 2024, 13:24

                  @Corjan-Meijerink
                  Yes no problem but I won’t be on the road again now until Friday morning, I hope this is ok.

                  undefined Offline
                  undefined Offline
                  Corjan Meijerink
                  Developer
                  wrote on 15 Oct 2024, 13:38 last edited by
                  #20

                  @Jon-Edwards No worries πŸ™‚

                  1 Reply Last reply
                  0
                  • undefined Corjan Meijerink
                    15 Oct 2024, 12:32

                    @DChiel Thanks for letting me know.
                    Could you also test again with the latest 345 version? πŸ™‚

                    undefined Offline
                    undefined Offline
                    DChiel
                    wrote on 16 Oct 2024, 14:29 last edited by
                    #21

                    @Corjan-Meijerink i already did; same problem. Just installed version 346 and going to test later on ...

                    1 Reply Last reply
                    0
                    • undefined Offline
                      undefined Offline
                      Cristiano Repetti
                      wrote on 16 Oct 2024, 15:46 last edited by
                      #22

                      hello
                      i have carplay connected to my iphone 14pro, on audi q3.
                      Every time (not ever, but most of) when i turn off the car, I receive message that "my route app is crashed", even if I DON'T use it.

                      1 Reply Last reply
                      1
                      • undefined Corjan Meijerink
                        15 Oct 2024, 12:32

                        @DChiel Thanks for letting me know.
                        Could you also test again with the latest 345 version? πŸ™‚

                        undefined Offline
                        undefined Offline
                        DChiel
                        wrote on 16 Oct 2024, 19:30 last edited by
                        #23

                        @Corjan-Meijerink version 346 works perfect (if it's about former crash results)!

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                        23 Mar 2025, 17:11
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                        16 Oct 2024, 19:30
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