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  4. Distance 0 mi, Duration 1 min

Distance 0 mi, Duration 1 min

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Stefan Hummelinkundefined Stefan Hummelink

    @Nick-Carthew Even though that is correct, it does not explain the behaviour of the app @Eugene7 is showing. It seems like the app was unable to calculate the route... That has nothing to do whether or not the route was made in TomTom or HERE, surely discrepancies may occur but that's irrelevant for now imho regarding the issue @Eugene7 has. 😊

    What I do notice is that the route he shared with us has 12 waypoints, and his has 13. What happened there? It seems like his app calculated directly to the end which is also almost his start position.

    Anyhow, I cannot explain the app behaviour based on this shared route. There seems nothing wrong with it. πŸ˜…

    Screenshot_20240507-105052.jpg

    Nick Carthewundefined Offline
    Nick Carthewundefined Offline
    Nick Carthew
    RouteXperts Instructor
    wrote on last edited by
    #9

    @Stefan-Hummelink Yes, all very true. I was merely pointing out that the TomTom planning map had been used.

    Always willing to help if I can.
    Triumph Tiger 1200 XRT called Tina.
    MRA Navigation Next and SilverFox B8J bar buttons.
    Quadlock wireless mount for IPhone 11.
    Cardo Scala Packtalk Bold.
    TomTom Rider 500. (In the cupboard now)

    Stefan Hummelinkundefined 1 Reply Last reply
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    • Nick Carthewundefined Nick Carthew

      @Stefan-Hummelink Yes, all very true. I was merely pointing out that the TomTom planning map had been used.

      Stefan Hummelinkundefined Offline
      Stefan Hummelinkundefined Offline
      Stefan Hummelink
      wrote on last edited by
      #10

      @Nick-Carthew said in Distance 0 mi, Duration 1 min:

      I was merely pointing out that the TomTom planning map had been used.

      Hehe I know. πŸ˜ƒ

      Manks bu'j te bange.

      Nick Carthewundefined 1 Reply Last reply
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      • Stefan Hummelinkundefined Stefan Hummelink

        @Nick-Carthew said in Distance 0 mi, Duration 1 min:

        I was merely pointing out that the TomTom planning map had been used.

        Hehe I know. πŸ˜ƒ

        Nick Carthewundefined Offline
        Nick Carthewundefined Offline
        Nick Carthew
        RouteXperts Instructor
        wrote on last edited by Nick Carthew
        #11

        @Stefan-Hummelink Also interesting or strange is that the map on the screenshot that @Eugene7 shared is not in focus. And the route title is different.

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

        Eugene7undefined 1 Reply Last reply
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        • Nick Carthewundefined Nick Carthew

          @Stefan-Hummelink Also interesting or strange is that the map on the screenshot that @Eugene7 shared is not in focus. And the route title is different.

          Eugene7undefined Offline
          Eugene7undefined Offline
          Eugene7
          wrote on last edited by
          #12

          Ignore the TEST route...
          I stupidly made it in MyRoute, not in TYRE.
          As said, the issue is with routes made outside of MyRoute.

          www.7-dna.com
          www.youtube.com/user/bogclub7

          Eugene7undefined 1 Reply Last reply
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          • Eugene7undefined Eugene7

            Ignore the TEST route...
            I stupidly made it in MyRoute, not in TYRE.
            As said, the issue is with routes made outside of MyRoute.

            Eugene7undefined Offline
            Eugene7undefined Offline
            Eugene7
            wrote on last edited by
            #13

            Here is another Test route that has the issue: https://www.myrouteapp.com/en/social/route/9123837?mode=share

            Screenshot_20240507_230757.jpg

            www.7-dna.com
            www.youtube.com/user/bogclub7

            Nick Carthewundefined Corjan Meijerinkundefined Lynchy67undefined 3 Replies Last reply
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            • Eugene7undefined Eugene7

              Here is another Test route that has the issue: https://www.myrouteapp.com/en/social/route/9123837?mode=share

              Screenshot_20240507_230757.jpg

              Nick Carthewundefined Offline
              Nick Carthewundefined Offline
              Nick Carthew
              RouteXperts Instructor
              wrote on last edited by
              #14

              @Eugene7 Again this is caused because the TomTom map has been used for planning the route and the onscreen message tells you this. Press Navigate and after choosing to use as a route or a track the time and distance calculations are available. If using the track you will need to be online.
              You can of course use the Compare with tool in the route planner to align the HERE route to the TomTom route.

              IMG_2988.png

              IMG_2987.png

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

              1 Reply Last reply
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              • Eugene7undefined Eugene7

                Here is another Test route that has the issue: https://www.myrouteapp.com/en/social/route/9123837?mode=share

                Screenshot_20240507_230757.jpg

                Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                administrator
                wrote on last edited by
                #15

                @Eugene7 Interesting, I just checked the metadata of this route and can indeed confirm that distance / duration is not set (therefore the app displays these values).

                Did you import the route and that's it? Metadata is updated on every waypoint placement / adjustment but if you never modified anything that might explain why information is missing! πŸ™‚

                1 Reply Last reply
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                • Eugene7undefined Eugene7

                  Here is another Test route that has the issue: https://www.myrouteapp.com/en/social/route/9123837?mode=share

                  Screenshot_20240507_230757.jpg

                  Lynchy67undefined Offline
                  Lynchy67undefined Offline
                  Lynchy67
                  wrote on last edited by Lynchy67
                  #16

                  @Eugene7
                  In "New Test" there is no Waypoint 25?
                  Waypoint 26 is duplicated.

                  You don’t stop riding when you get old, you get old when you stop riding.

                  Eugene7undefined 1 Reply Last reply
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                  • Lynchy67undefined Lynchy67

                    @Eugene7
                    In "New Test" there is no Waypoint 25?
                    Waypoint 26 is duplicated.

                    Eugene7undefined Offline
                    Eugene7undefined Offline
                    Eugene7
                    wrote on last edited by
                    #17

                    True - it is a duplicated point - makes no difference to the issue though.
                    Seems any externally generated routs show zero duration when imported into MyRoute...

                    www.7-dna.com
                    www.youtube.com/user/bogclub7

                    Corjan Meijerinkundefined 1 Reply Last reply
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                    • Eugene7undefined Eugene7

                      True - it is a duplicated point - makes no difference to the issue though.
                      Seems any externally generated routs show zero duration when imported into MyRoute...

                      Corjan Meijerinkundefined Offline
                      Corjan Meijerinkundefined Offline
                      Corjan Meijerink
                      administrator
                      wrote on last edited by
                      #18

                      @Eugene7 so when importing a route, this is indeed the issue? I can fix that!

                      Can you confirm that simply dragging one waypoint slightly updates the route information correctly? πŸ™‚ (or adding / removing one, just any route manipulation to be fair)

                      Dae 0undefined 1 Reply Last reply
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                      • Corjan Meijerinkundefined Corjan Meijerink

                        @Eugene7 so when importing a route, this is indeed the issue? I can fix that!

                        Can you confirm that simply dragging one waypoint slightly updates the route information correctly? πŸ™‚ (or adding / removing one, just any route manipulation to be fair)

                        Dae 0undefined Offline
                        Dae 0undefined Offline
                        Dae 0
                        wrote on last edited by
                        #19

                        @Corjan-Meijerink

                        I’ve definitely seen that when I imported my old Basecamp routes. All had zero time and distance until I β€œtouched” them

                        Corjan Meijerinkundefined 1 Reply Last reply
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                        • Dae 0undefined Dae 0

                          @Corjan-Meijerink

                          I’ve definitely seen that when I imported my old Basecamp routes. All had zero time and distance until I β€œtouched” them

                          Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          administrator
                          wrote on last edited by
                          #20

                          @Dae-0 thanks! I’ll get that sorted πŸ™‚

                          1 Reply Last reply
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                          • Corjan Meijerinkundefined Offline
                            Corjan Meijerinkundefined Offline
                            Corjan Meijerink
                            administrator
                            wrote on last edited by
                            #21

                            Fixed πŸ™‚

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