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MRA reports unknown roads

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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    RetiredWingMan
    Valued contributor
    wrote on 2 Sept 2023, 14:43 last edited by
    #1

    I was out for a ride yesterday. MRA worked great except for a couple of issues. The spoken announcement of the next VIA point details was very quick so that I missed what was said. It would be nice to be able to tap somewhere to have the last spoken message repeated.
    I had updated MRA and the offline maps so I'm not sure what caused this issue. Several times MRA reported well known roads and "unknown" . When approaching WP 18 MRA failed to indicate a turn and instead indicated the next turn some 20 Kms away! This was because MRA considered both roads 507 and 502 as unknown.
    Here is the route: https://www.myrouteapp.com/en/social/route/3877689?mode=share
    Unknown turn.JPG

    Screenshot_20230901_135508.jpg

    Screenshot_20230901_140918.jpg

    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

    undefined undefined 2 Replies Last reply 2 Sept 2023, 14:56
    0
    • undefined RetiredWingMan
      2 Sept 2023, 14:43

      I was out for a ride yesterday. MRA worked great except for a couple of issues. The spoken announcement of the next VIA point details was very quick so that I missed what was said. It would be nice to be able to tap somewhere to have the last spoken message repeated.
      I had updated MRA and the offline maps so I'm not sure what caused this issue. Several times MRA reported well known roads and "unknown" . When approaching WP 18 MRA failed to indicate a turn and instead indicated the next turn some 20 Kms away! This was because MRA considered both roads 507 and 502 as unknown.
      Here is the route: https://www.myrouteapp.com/en/social/route/3877689?mode=share
      Unknown turn.JPG

      Screenshot_20230901_135508.jpg

      Screenshot_20230901_140918.jpg

      undefined Offline
      undefined Offline
      Rob Verhoeff
      Alpha tester
      wrote on 2 Sept 2023, 14:56 last edited by Rob Verhoeff 9 Feb 2023, 14:57
      #2

      @Doug-Robinson Could it have something to do with the fact that you're navigating offline? It's quite remarkable that it shows a road as unknown while the map clearly indicates otherwise!

      Furthermore, I find that I miss voice instructions when a waypoint is placed very close to an intersection. Waypoint 18 is right on top of the intersection for you. Try placing your waypoints a few hundred meters after an intersection. Maybe that will help prevent missing a direction. It does for me!

      BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Sequoia & Monterey)

      undefined 1 Reply Last reply 2 Sept 2023, 19:26
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      • undefined Offline
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        richtea999
        Valued contributor
        wrote on 2 Sept 2023, 15:47 last edited by
        #3

        Guessing here a bit, but does having the 'via' point right on the junction disturb things (like announcing the via point instead of the turn? If you could just move it west a bit, and re-ride the route. Thanks. πŸ™„

        undefined 1 Reply Last reply 2 Sept 2023, 19:27
        0
        • undefined Rob Verhoeff
          2 Sept 2023, 14:56

          @Doug-Robinson Could it have something to do with the fact that you're navigating offline? It's quite remarkable that it shows a road as unknown while the map clearly indicates otherwise!

          Furthermore, I find that I miss voice instructions when a waypoint is placed very close to an intersection. Waypoint 18 is right on top of the intersection for you. Try placing your waypoints a few hundred meters after an intersection. Maybe that will help prevent missing a direction. It does for me!

          undefined Offline
          undefined Offline
          RetiredWingMan
          Valued contributor
          wrote on 2 Sept 2023, 19:26 last edited by
          #4

          @Rob-Verhoeff yes I normally place waypoints away from intersections. In this case it does not matter, the result is the same for this new feature. The reading of the waypoint information is so quick that it's done before I even realise something was being said.

          2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

          1 Reply Last reply
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          • undefined richtea999
            2 Sept 2023, 15:47

            Guessing here a bit, but does having the 'via' point right on the junction disturb things (like announcing the via point instead of the turn? If you could just move it west a bit, and re-ride the route. Thanks. πŸ™„

            undefined Offline
            undefined Offline
            RetiredWingMan
            Valued contributor
            wrote on 2 Sept 2023, 19:27 last edited by
            #5

            @richtea999 the viapoint does not make any difference. Had other roads also show as undefined. Something strange going on.

            2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

            1 Reply Last reply
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            • undefined RetiredWingMan
              2 Sept 2023, 14:43

              I was out for a ride yesterday. MRA worked great except for a couple of issues. The spoken announcement of the next VIA point details was very quick so that I missed what was said. It would be nice to be able to tap somewhere to have the last spoken message repeated.
              I had updated MRA and the offline maps so I'm not sure what caused this issue. Several times MRA reported well known roads and "unknown" . When approaching WP 18 MRA failed to indicate a turn and instead indicated the next turn some 20 Kms away! This was because MRA considered both roads 507 and 502 as unknown.
              Here is the route: https://www.myrouteapp.com/en/social/route/3877689?mode=share
              Unknown turn.JPG

              Screenshot_20230901_135508.jpg

              Screenshot_20230901_140918.jpg

              undefined Offline
              undefined Offline
              Corjan Meijerink
              Developer
              wrote on 2 Sept 2023, 23:14 last edited by
              #6

              @Doug-Robinson thanks, I’ll check this later πŸ™‚

              undefined 1 Reply Last reply 4 Sept 2023, 09:16
              0
              • undefined Corjan Meijerink
                2 Sept 2023, 23:14

                @Doug-Robinson thanks, I’ll check this later πŸ™‚

                undefined Offline
                undefined Offline
                Corjan Meijerink
                Developer
                wrote on 4 Sept 2023, 09:16 last edited by
                #7

                @Corjan-Meijerink

                It was a long flight but I was able to do some testing today πŸ˜‰

                IMG_5884.png

                IMG_5885.png

                Unfortunately I could not reproduce the issue. My only guess would be it is indeed related to the offline mode and the downloaded maps do not show the same information. I'd recommend updating the downloaded maps (if possible) and checking if this issue indeed persists. Fortunately it isn't a very pressing issue πŸ™‚

                undefined 1 Reply Last reply 4 Sept 2023, 13:15
                0
                • undefined Corjan Meijerink
                  4 Sept 2023, 09:16

                  @Corjan-Meijerink

                  It was a long flight but I was able to do some testing today πŸ˜‰

                  IMG_5884.png

                  IMG_5885.png

                  Unfortunately I could not reproduce the issue. My only guess would be it is indeed related to the offline mode and the downloaded maps do not show the same information. I'd recommend updating the downloaded maps (if possible) and checking if this issue indeed persists. Fortunately it isn't a very pressing issue πŸ™‚

                  undefined Offline
                  undefined Offline
                  RetiredWingMan
                  Valued contributor
                  wrote on 4 Sept 2023, 13:15 last edited by
                  #8

                  @Corjan-Meijerink interesting. I hope you enjoyed the 507. It's one of the better motorcycle roads in Ontario. I don't get up that way too often. I'll keep an eye open to see if the problem reoccurs and try a few things to see if I can identify the issue. Cheers! If I turn off the offline option, will it continue to use the offline maps or attempt to switch to online maps?

                  2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                  undefined 1 Reply Last reply 4 Sept 2023, 16:02
                  0
                  • undefined RetiredWingMan
                    4 Sept 2023, 13:15

                    @Corjan-Meijerink interesting. I hope you enjoyed the 507. It's one of the better motorcycle roads in Ontario. I don't get up that way too often. I'll keep an eye open to see if the problem reoccurs and try a few things to see if I can identify the issue. Cheers! If I turn off the offline option, will it continue to use the offline maps or attempt to switch to online maps?

                    undefined Offline
                    undefined Offline
                    Corjan Meijerink
                    Developer
                    wrote on 4 Sept 2023, 16:02 last edited by
                    #9

                    @Doug-Robinson good point! If you have offline maps available for the region you drive through, it will always use those πŸ™‚ Route calculations will then however go online but those are irrelevant regarding the described issue.

                    undefined 1 Reply Last reply 6 Sept 2023, 03:02
                    0
                    • undefined Corjan Meijerink
                      4 Sept 2023, 16:02

                      @Doug-Robinson good point! If you have offline maps available for the region you drive through, it will always use those πŸ™‚ Route calculations will then however go online but those are irrelevant regarding the described issue.

                      undefined Offline
                      undefined Offline
                      RetiredWingMan
                      Valued contributor
                      wrote on 6 Sept 2023, 03:02 last edited by
                      #10

                      @Corjan-Meijerink I played around with this for a bit. I tried moving the viapoint and thought that fixed it but no. I found that when in offline mode, the road is unknown. When in online mode the road is known. See the two screen shots below. Only difference is offline vs online.

                      Screenshot_20230905_225307.jpg

                      And this one.
                      Screenshot_20230905_225105.jpg

                      2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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