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  4. Issues since the 5.1.0-462 update / Crashes and lag

Issues since the 5.1.0-462 update / Crashes and lag

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Andriesundefined Andries

    @peter-zehentreiter
    I have the Nor7E for about couple of mounths and this is a great device!! Coming from a chigee AOI6 and it's a huge improvement.

    2 weeks ago i did the update to 5.2.0 and did not experience any troubles on a trip for 6h.
    This week a went on a 5 day trip to france and for day 1 everything was working properly.
    Day 2 the problems starting to appear. After 1h riding i seen the lag on the navigation.

    If i touch the screen it doesn't respond directly. I had to wait and then i could move the map. Same if you wan to press an icon you had wait for 2s.
    Temperatur was 32°C outside.

    A friend of my was driving with iphone 15 pro max with chigee AOI6 mention the same problem but even worse!
    The first thing that i thought was the high temperature sow i ask my friend if he could put his phone in his jacket so it can cool down. For him this was the solution.
    The only thing that i could do is make GPX and used the DMD app that is installed on the Nor7E.
    The DMD app worked flawlessly and smooth in combination with the Silverfox C1.

    Today I am trying in my office the MRA navigation and there is lag when i move the map or zoom in/out.

    Please let me know how it works for you.

    Regards
    Andries

    Peter Zehentreiterundefined Online
    Peter Zehentreiterundefined Online
    Peter Zehentreiter
    wrote last edited by
    #70

    @Andries Thanks for your detailed report.

    At least you didn’t experience any navigation dropouts, which I find quite remarkable.

    My device is still with DHL and will be delivered on Monday… I’ll definitely let you know how it performs for me.

    Did you connect the C1 via Bluetooth, or did you connect the controller using a cable?

    BMW R 1250 GS
    MRA Navigation & SilverFox C1 Controller
    DMD-NOR7E 7"
    SPC Universal mount
    Motorola Edge 40 "offline"
    Sena SLR 3
    Sena 50 R

    Andriesundefined 1 Reply Last reply
    1
    • Peter Zehentreiterundefined Peter Zehentreiter

      @Andries Thanks for your detailed report.

      At least you didn’t experience any navigation dropouts, which I find quite remarkable.

      My device is still with DHL and will be delivered on Monday… I’ll definitely let you know how it performs for me.

      Did you connect the C1 via Bluetooth, or did you connect the controller using a cable?

      Andriesundefined Offline
      Andriesundefined Offline
      Andries
      wrote last edited by
      #71

      @Peter-Zehentreiter said:

      Did you connect the C1 via Bluetooth, or did you connect the controller using a cable?

      i have connect it via bluetooth.
      Don't forget to change the setting to F1 and not F2 for MRA.
      The controller in combination with DMD2 works beter and is configurable.

      Peter Zehentreiterundefined 1 Reply Last reply
      0
      • Roland Busenhartundefined Offline
        Roland Busenhartundefined Offline
        Roland Busenhart
        wrote last edited by
        #72

        Today I navigated 500 km in just under 6 hours from the Kassel area back home—a total of 3 crashes: the first after about 1 hour and 15 minutes, the second after about 2.5 hours, and the last one just before reaching my destination. The app closed on my phone, but after reopening it, I was able to continue navigating. Once again, the track log couldn’t be saved. Sent the log files to support this evening.

        Using MRA on
        BMW R1300GSA with Carpuride CarPlay
        Ducati Monster 937+
        Honda X-ADV750
        VW Golf R with CarPlay
        VW Crafter/Eribacar600 with Carplay

        1 Reply Last reply
        0
        • Andriesundefined Andries

          @Peter-Zehentreiter said:

          Did you connect the C1 via Bluetooth, or did you connect the controller using a cable?

          i have connect it via bluetooth.
          Don't forget to change the setting to F1 and not F2 for MRA.
          The controller in combination with DMD2 works beter and is configurable.

          Peter Zehentreiterundefined Online
          Peter Zehentreiterundefined Online
          Peter Zehentreiter
          wrote last edited by
          #73

          @Andries said:

          Don't forget to change the setting to F1 and not F2 for MRA.

          Are you sure?
          Right now my C1 is set to F2 and is working just perfect.

          BMW R 1250 GS
          MRA Navigation & SilverFox C1 Controller
          DMD-NOR7E 7"
          SPC Universal mount
          Motorola Edge 40 "offline"
          Sena SLR 3
          Sena 50 R

          Andriesundefined 1 Reply Last reply
          0
          • Peter Zehentreiterundefined Peter Zehentreiter

            @Andries said:

            Don't forget to change the setting to F1 and not F2 for MRA.

            Are you sure?
            Right now my C1 is set to F2 and is working just perfect.

            Andriesundefined Offline
            Andriesundefined Offline
            Andries
            wrote last edited by
            #74

            @Peter-Zehentreiter said:

            @Andries said:

            Don't forget to change the setting to F1 and not F2 for MRA.

            Are you sure?
            Right now my C1 is set to F2 and is working just perfect.

            sorry...
            F1 is for the use with DMD navigation... Think the heat is getting me...

            Peter Zehentreiterundefined 2 Replies Last reply
            0
            • Andriesundefined Andries

              @Peter-Zehentreiter said:

              @Andries said:

              Don't forget to change the setting to F1 and not F2 for MRA.

              Are you sure?
              Right now my C1 is set to F2 and is working just perfect.

              sorry...
              F1 is for the use with DMD navigation... Think the heat is getting me...

              Peter Zehentreiterundefined Online
              Peter Zehentreiterundefined Online
              Peter Zehentreiter
              wrote last edited by
              #75

              @Andries All right then...
              I’ve got it...
              It’s too hot here for motorcycling too.

              BMW R 1250 GS
              MRA Navigation & SilverFox C1 Controller
              DMD-NOR7E 7"
              SPC Universal mount
              Motorola Edge 40 "offline"
              Sena SLR 3
              Sena 50 R

              1 Reply Last reply
              0
              • Andriesundefined Andries

                @Peter-Zehentreiter said:

                @Andries said:

                Don't forget to change the setting to F1 and not F2 for MRA.

                Are you sure?
                Right now my C1 is set to F2 and is working just perfect.

                sorry...
                F1 is for the use with DMD navigation... Think the heat is getting me...

                Peter Zehentreiterundefined Online
                Peter Zehentreiterundefined Online
                Peter Zehentreiter
                wrote last edited by
                #76

                @Andries According to the information I have, there should be a function or app on the NOR7E called ‘manage’. This app controls the hardware components.

                In the ‘controller’ settings, the cable connection should be disabled; this prevents conflicts between the cable and Bluetooth.

                If you opt for the cable connection, you’ll be too tied to the DMD system and limited to certain apps.

                BMW R 1250 GS
                MRA Navigation & SilverFox C1 Controller
                DMD-NOR7E 7"
                SPC Universal mount
                Motorola Edge 40 "offline"
                Sena SLR 3
                Sena 50 R

                Andriesundefined 1 Reply Last reply
                0
                • Peter Zehentreiterundefined Peter Zehentreiter

                  @Andries According to the information I have, there should be a function or app on the NOR7E called ‘manage’. This app controls the hardware components.

                  In the ‘controller’ settings, the cable connection should be disabled; this prevents conflicts between the cable and Bluetooth.

                  If you opt for the cable connection, you’ll be too tied to the DMD system and limited to certain apps.

                  Andriesundefined Offline
                  Andriesundefined Offline
                  Andries
                  wrote last edited by
                  #77

                  @Peter-Zehentreiter said:

                  @Andries According to the information I have, there should be a function or app on the NOR7E called ‘manage’. This app controls the hardware components.

                  In the ‘controller’ settings, the cable connection should be disabled; this prevents conflicts between the cable and Bluetooth.

                  If you opt for the cable connection, you’ll be too tied to the DMD system and limited to certain apps.

                  Yes that is correct for as far i can remember. Thats why i use bluetooth so i can switch between f1 and f2. The dmd2 nav uses f1 and mra uses f2. As long as the temperature outside is below 32°C. I can work with mra.
                  If you try dmd2 and there upgrade dmd2 next has some interesting features for planning and interface that you can setup like you want. The next is still in progress but looks nice and smooth to navigate.

                  Peter Zehentreiterundefined 1 Reply Last reply
                  1
                  • Andriesundefined Andries

                    @Peter-Zehentreiter said:

                    @Andries According to the information I have, there should be a function or app on the NOR7E called ‘manage’. This app controls the hardware components.

                    In the ‘controller’ settings, the cable connection should be disabled; this prevents conflicts between the cable and Bluetooth.

                    If you opt for the cable connection, you’ll be too tied to the DMD system and limited to certain apps.

                    Yes that is correct for as far i can remember. Thats why i use bluetooth so i can switch between f1 and f2. The dmd2 nav uses f1 and mra uses f2. As long as the temperature outside is below 32°C. I can work with mra.
                    If you try dmd2 and there upgrade dmd2 next has some interesting features for planning and interface that you can setup like you want. The next is still in progress but looks nice and smooth to navigate.

                    Peter Zehentreiterundefined Online
                    Peter Zehentreiterundefined Online
                    Peter Zehentreiter
                    wrote last edited by
                    #78

                    @Andries Thank you for your confirmation.

                    I received the NOR7E yesterday and have already installed and set everything up.

                    The Bluetooth connection to the C1 is also set up.
                    F2 works with MRA
                    F1 works with DMD 2

                    I just need to look into the commands for DMD 2 in more detail, as some of the actions are different here compared to MRA

                    BMW R 1250 GS
                    MRA Navigation & SilverFox C1 Controller
                    DMD-NOR7E 7"
                    SPC Universal mount
                    Motorola Edge 40 "offline"
                    Sena SLR 3
                    Sena 50 R

                    1 Reply Last reply
                    0
                    • Massimo Cardoneundefined Online
                      Massimo Cardoneundefined Online
                      Massimo Cardone
                      wrote last edited by
                      #79

                      I check the Play Store every day, hoping to see an update for MRA, because on Wednesday morning we’re setting off on the Routes des Grandes Alpes, and if the app keeps crashing – as it has done so far – it won’t be any fun and I’ll be annoyed.

                      And it won’t just be me who’ll be annoyed, but also my four friends, who all use MRA too. Oh well, we’ll see – as they say, hope dies last.

                      Peter Zehentreiterundefined 1 Reply Last reply
                      0
                      • Massimo Cardoneundefined Massimo Cardone

                        I check the Play Store every day, hoping to see an update for MRA, because on Wednesday morning we’re setting off on the Routes des Grandes Alpes, and if the app keeps crashing – as it has done so far – it won’t be any fun and I’ll be annoyed.

                        And it won’t just be me who’ll be annoyed, but also my four friends, who all use MRA too. Oh well, we’ll see – as they say, hope dies last.

                        Peter Zehentreiterundefined Online
                        Peter Zehentreiterundefined Online
                        Peter Zehentreiter
                        wrote last edited by
                        #80

                        @Massimo-Cardone Hi Massimo,
                        Please try to drive completely offline, whilst there’s no guarantee, personally, I’ve had fewer problems – or, to be precise, no problems at all – when driving offline so far.

                        You’ll need to manually bypass any roadblocks, but apart from that, this setting has caused me the least trouble so far.

                        Enjoy your trip.

                        BMW R 1250 GS
                        MRA Navigation & SilverFox C1 Controller
                        DMD-NOR7E 7"
                        SPC Universal mount
                        Motorola Edge 40 "offline"
                        Sena SLR 3
                        Sena 50 R

                        1 Reply Last reply
                        0
                        • Massimo Cardoneundefined Online
                          Massimo Cardoneundefined Online
                          Massimo Cardone
                          wrote last edited by
                          #81

                          Hello Peter

                          Thank you very much for pointing that out and for the tip. What exactly does ‘driving offline’ mean? Will I no longer receive traffic jam alerts, or what exactly is the disadvantage – or indeed the advantage – of doing so?

                          Kind regards

                          Massimo

                          Peter Zehentreiterundefined 1 Reply Last reply
                          0
                          • Massimo Cardoneundefined Massimo Cardone

                            Hello Peter

                            Thank you very much for pointing that out and for the tip. What exactly does ‘driving offline’ mean? Will I no longer receive traffic jam alerts, or what exactly is the disadvantage – or indeed the advantage – of doing so?

                            Kind regards

                            Massimo

                            Peter Zehentreiterundefined Online
                            Peter Zehentreiterundefined Online
                            Peter Zehentreiter
                            wrote last edited by
                            #82

                            @Massimo-Cardone Hi Massimo,

                            1. You must ensure that you have downloaded all the countries you intend to travel through on your trip to France.

                            2. To navigate completely offline, simply enable offline navigation in the navigation settings.

                            3. If, for example, a road closure occurs due to roadworks, the MRA will NOT automatically route you round the roadworks but will simply alert you to the closure with a red icon; you’ll need to find a detour manually (though that shouldn’t really be a problem).

                            A tip from me...

                            Before setting off each day, have a look at that day’s route online whilst having breakfast; that way, you can see in advance if there are any diversions (the white line of the original route would be visible in the event of a diversion).

                            If you spot a deviation, you can double-check on Google Maps to see if the road closure is actually in place; if so, you could manually adjust the waypoints yourself.

                            It takes about 5 minutes over breakfast 😉

                            If no road closure is visible online, you don’t need to do anything else.

                            You just need to switch to offline navigation before setting off.

                            If you have any further questions, I’m happy to help.

                            Kind regards
                            Peter

                            1000031310.png 1000031309.png 1000031307.png

                            BMW R 1250 GS
                            MRA Navigation & SilverFox C1 Controller
                            DMD-NOR7E 7"
                            SPC Universal mount
                            Motorola Edge 40 "offline"
                            Sena SLR 3
                            Sena 50 R

                            1 Reply Last reply
                            0
                            • Massimo Cardoneundefined Online
                              Massimo Cardoneundefined Online
                              Massimo Cardone
                              wrote last edited by
                              #83

                              Hello Peter

                              Thank you very much for the detailed explanation. I’ll give it a go on Wednesday whilst we’re travelling.

                              Best regards

                              Massimo

                              Peter Zehentreiterundefined 1 Reply Last reply
                              0
                              • Massimo Cardoneundefined Massimo Cardone

                                Hello Peter

                                Thank you very much for the detailed explanation. I’ll give it a go on Wednesday whilst we’re travelling.

                                Best regards

                                Massimo

                                Peter Zehentreiterundefined Online
                                Peter Zehentreiterundefined Online
                                Peter Zehentreiter
                                wrote last edited by
                                #84

                                @Massimo-Cardone I wish you all the best

                                Please remember that the Tour de France is currently underway too 😉

                                BMW R 1250 GS
                                MRA Navigation & SilverFox C1 Controller
                                DMD-NOR7E 7"
                                SPC Universal mount
                                Motorola Edge 40 "offline"
                                Sena SLR 3
                                Sena 50 R

                                1 Reply Last reply
                                0
                                • Peter Zehentreiterundefined Online
                                  Peter Zehentreiterundefined Online
                                  Peter Zehentreiter
                                  wrote last edited by
                                  #85

                                  We drove 380 km today.

                                  Android device “NOR7E”
                                  Online travel mode.

                                  After about 260 km, the app crashed and only the Android device’s home screen was visible.

                                  After I reopened MRA, I had to tap ‘Navigate’ and everything was fine again for the rest of the day.

                                  @Corjan, I’ve attached the log for this to the existing ticket.

                                  BMW R 1250 GS
                                  MRA Navigation & SilverFox C1 Controller
                                  DMD-NOR7E 7"
                                  SPC Universal mount
                                  Motorola Edge 40 "offline"
                                  Sena SLR 3
                                  Sena 50 R

                                  Corjan Meijerinkundefined 1 Reply Last reply
                                  0
                                  • Peter Zehentreiterundefined Peter Zehentreiter

                                    We drove 380 km today.

                                    Android device “NOR7E”
                                    Online travel mode.

                                    After about 260 km, the app crashed and only the Android device’s home screen was visible.

                                    After I reopened MRA, I had to tap ‘Navigate’ and everything was fine again for the rest of the day.

                                    @Corjan, I’ve attached the log for this to the existing ticket.

                                    Corjan Meijerinkundefined Offline
                                    Corjan Meijerinkundefined Offline
                                    Corjan Meijerink
                                    Developer
                                    wrote last edited by
                                    #86

                                    @Peter-Zehentreiter with what version of the app?

                                    Peter Zehentreiterundefined 1 Reply Last reply
                                    0
                                    • Corjan Meijerinkundefined Corjan Meijerink

                                      @Peter-Zehentreiter with what version of the app?

                                      Peter Zehentreiterundefined Online
                                      Peter Zehentreiterundefined Online
                                      Peter Zehentreiter
                                      wrote last edited by
                                      #87

                                      @Corjan-Meijerink Version 5.2.0-474

                                      BMW R 1250 GS
                                      MRA Navigation & SilverFox C1 Controller
                                      DMD-NOR7E 7"
                                      SPC Universal mount
                                      Motorola Edge 40 "offline"
                                      Sena SLR 3
                                      Sena 50 R

                                      1 Reply Last reply
                                      0
                                      • Aiello antoninoundefined Offline
                                        Aiello antoninoundefined Offline
                                        Aiello antonino
                                        wrote last edited by Aiello antonino
                                        #88

                                        Two days on the road, the app closed after a few seconds of being open and connected to CarPlay, at least three times. I then tried to put it Offline, but it did it again, in the same way... app version
                                        5.2.0-473 with iOS

                                        1 Reply Last reply
                                        0

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                                        Corjan Meijerinkundefined
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