Issues since the 5.1.0-462 update / Crashes and lag

[Andries]

@peter-zehentreiter just back from a 5 day trip in france. Have to mention i did 2 week ago update to 5.2.0-474 and first day everthing working nice for a 10h trip.

[Peter Zehentreiter]

@Andries You said everything was fine on the first day – how were the other days?

Did you use online or offline navigation?

[Andries]

@peter-zehentreiter
I have the Nor7E for about couple of mounths and this is a great device!! Coming from a chigee AOI6 and it's a huge improvement.

2 weeks ago i did the update to 5.2.0 and did not experience any troubles on a trip for 6h.
This week a went on a 5 day trip to france and for day 1 everything was working properly.
Day 2 the problems starting to appear. After 1h riding i seen the lag on the navigation.

If i touch the screen it doesn't respond directly. I had to wait and then i could move the map. Same if you wan to press an icon you had wait for 2s.
Temperatur was 32°C outside.

A friend of my was driving with iphone 15 pro max with chigee AOI6 mention the same problem but even worse!
The first thing that i thought was the high temperature sow i ask my friend if he could put his phone in his jacket so it can cool down. For him this was the solution.
The only thing that i could do is make GPX and used the DMD app that is installed on the Nor7E.
The DMD app worked flawlessly and smooth in combination with the Silverfox C1.

Today I am trying in my office the MRA navigation and there is lag when i move the map or zoom in/out.

Please let me know how it works for you.

Regards
Andries

[Peter Zehentreiter]

@Andries Thanks for your detailed report.

At least you didn’t experience any navigation dropouts, which I find quite remarkable.

My device is still with DHL and will be delivered on Monday… I’ll definitely let you know how it performs for me.

Did you connect the C1 via Bluetooth, or did you connect the controller using a cable?

[Andries]

@Peter-Zehentreiter said:

Did you connect the C1 via Bluetooth, or did you connect the controller using a cable?

i have connect it via bluetooth.
Don't forget to change the setting to F1 and not F2 for MRA.
The controller in combination with DMD2 works beter and is configurable.

[Roland Busenhart]

Today I navigated 500 km in just under 6 hours from the Kassel area back home—a total of 3 crashes: the first after about 1 hour and 15 minutes, the second after about 2.5 hours, and the last one just before reaching my destination. The app closed on my phone, but after reopening it, I was able to continue navigating. Once again, the track log couldn’t be saved. Sent the log files to support this evening.

[Peter Zehentreiter]

@Andries said:

Don't forget to change the setting to F1 and not F2 for MRA.

Are you sure?
Right now my C1 is set to F2 and is working just perfect.

[Andries]

@Peter-Zehentreiter said:

@Andries said:

Don't forget to change the setting to F1 and not F2 for MRA.

Are you sure?
Right now my C1 is set to F2 and is working just perfect.

sorry...
F1 is for the use with DMD navigation... Think the heat is getting me...

[Peter Zehentreiter]

@Andries All right then...
I’ve got it...
It’s too hot here for motorcycling too.

[Peter Zehentreiter]

@Andries According to the information I have, there should be a function or app on the NOR7E called ‘manage’. This app controls the hardware components.

In the ‘controller’ settings, the cable connection should be disabled; this prevents conflicts between the cable and Bluetooth.

If you opt for the cable connection, you’ll be too tied to the DMD system and limited to certain apps.

[Andries]

@Peter-Zehentreiter said:

@Andries According to the information I have, there should be a function or app on the NOR7E called ‘manage’. This app controls the hardware components.

In the ‘controller’ settings, the cable connection should be disabled; this prevents conflicts between the cable and Bluetooth.

If you opt for the cable connection, you’ll be too tied to the DMD system and limited to certain apps.

Yes that is correct for as far i can remember. Thats why i use bluetooth so i can switch between f1 and f2. The dmd2 nav uses f1 and mra uses f2. As long as the temperature outside is below 32°C. I can work with mra.
If you try dmd2 and there upgrade dmd2 next has some interesting features for planning and interface that you can setup like you want. The next is still in progress but looks nice and smooth to navigate.

[Peter Zehentreiter]

@Andries Thank you for your confirmation.

I received the NOR7E yesterday and have already installed and set everything up.

The Bluetooth connection to the C1 is also set up.
F2 works with MRA
F1 works with DMD 2

I just need to look into the commands for DMD 2 in more detail, as some of the actions are different here compared to MRA

[Massimo Cardone]

I check the Play Store every day, hoping to see an update for MRA, because on Wednesday morning we’re setting off on the Routes des Grandes Alpes, and if the app keeps crashing – as it has done so far – it won’t be any fun and I’ll be annoyed.

And it won’t just be me who’ll be annoyed, but also my four friends, who all use MRA too. Oh well, we’ll see – as they say, hope dies last.

[Peter Zehentreiter]

@Massimo-Cardone Hi Massimo,
Please try to drive completely offline, whilst there’s no guarantee, personally, I’ve had fewer problems – or, to be precise, no problems at all – when driving offline so far.

You’ll need to manually bypass any roadblocks, but apart from that, this setting has caused me the least trouble so far.

Enjoy your trip.

[Massimo Cardone]

Hello Peter

Thank you very much for pointing that out and for the tip. What exactly does ‘driving offline’ mean? Will I no longer receive traffic jam alerts, or what exactly is the disadvantage – or indeed the advantage – of doing so?

Kind regards

Massimo

[Peter Zehentreiter]

@Massimo-Cardone Hi Massimo,

1. You must ensure that you have downloaded all the countries you intend to travel through on your trip to France.

2. To navigate completely offline, simply enable offline navigation in the navigation settings.

3. If, for example, a road closure occurs due to roadworks, the MRA will NOT automatically route you round the roadworks but will simply alert you to the closure with a red icon; you’ll need to find a detour manually (though that shouldn’t really be a problem).

A tip from me...

Before setting off each day, have a look at that day’s route online whilst having breakfast; that way, you can see in advance if there are any diversions (the white line of the original route would be visible in the event of a diversion).

If you spot a deviation, you can double-check on Google Maps to see if the road closure is actually in place; if so, you could manually adjust the waypoints yourself.

It takes about 5 minutes over breakfast

If no road closure is visible online, you don’t need to do anything else.

You just need to switch to offline navigation before setting off.

If you have any further questions, I’m happy to help.

Kind regards
Peter

[Massimo Cardone]

Hello Peter

Thank you very much for the detailed explanation. I’ll give it a go on Wednesday whilst we’re travelling.

Best regards

Massimo

[Peter Zehentreiter]

@Massimo-Cardone I wish you all the best

Please remember that the Tour de France is currently underway too

[Peter Zehentreiter]

We drove 380 km today.

Android device “NOR7E”
Online travel mode.

After about 260 km, the app crashed and only the Android device’s home screen was visible.

After I reopened MRA, I had to tap ‘Navigate’ and everything was fine again for the rest of the day.

@Corjan, I’ve attached the log for this to the existing ticket.

[Corjan Meijerink]

@Peter-Zehentreiter with what version of the app?