Problema Car play

[Rob Verhoeff]

Managed to get my hands on a Bluetooth dongle (Buddy Play 2) today. I’ve pushed the app to its limits wherever I could, and while driving a route and an A2B, I didn’t encounter any issues.

[b0hd1]

@Rob-Verhoeff You're so lucky. Others with air conditioning are still having problems. I've attached a photo from right now with my car stopped. Look at the speed it's showing. The screen is completely frozen...

[b0hd1]

@Con-Hennekens It didn't work. It keeps freezing. https://youtu.be/4SKGopQtn94?si=XQuD7SNHonuQv_rq

[Rob Verhoeff]

@b0hd1 I don’t quite understand what air conditioning has to do with how the app works... Perhaps you could write down the exact steps, point by point, that lead to your screen freezing. I’ll then try to reproduce the issue.
I’m unable to play the video you posted...

[b0hd1]

@Rob-Verhoeff Hehe. The spell checker changed AA (Android Auto) to air conditioning... In the video, you can see MRa frozen and Osmand working. It's that simple.
For my part, I'm refraining from further testing and debate. It's 100% clear that MRA doesn't work reliably on Android Auto. We'll wait for the development team to find a solution.
Please @Corjan-Meijerink

Regards

[Marinus van Deudekom]

@b0hd1 let me say that I truely believe that in YOUR case MRA doesn’t work perfectie with YOUR AA device. We’ve that in more combinations of devices. Your statement that MRA is 100% not reliable is absolutely not correct.
In MY experiance it’s 99,5% reliable. The half % comming from the one update introducing the Free ride mode witch caused my AA to freeze up completely, witch Corjan fixed that same day.

[Lluis Arasanz]

@Marinus-van-Deudekom said in Problema Car play:

@b0hd1 let me say that I truely believe that in YOUR case MRA doesn’t work perfectie with YOUR AA device. We’ve that in more combinations of devices. Your statement that MRA is 100% not reliable is absolutely not correct.

@Marinus-van-Deudekom I can confirm also that MRA doesn't work on two of my devices with my CP/AA device.

Perhaps, this 99,5% is not so high as you expects.

[b0hd1]

@Marinus-van-Deudekom I know exactly what I'm saying. It doesn't work reliably with wireless Android Auto. 100% demonstrable, as many times as necessary, on different devices. As I said, I won't do any more testing or engage in any more debate. I'm available to @Corjan-Meijerink for any testing he needs, just as I and my group of over 1000 users have done for the past 5 years. Quietly, but with a lot of hard work. Regards.

[b0hd1]

Seguimos haciendo pruebas con diferentes combinaciones de:

• Smartphone
• Versión de Android
• Carplay
• Configuración smartphone
• Configuración Myrouteapp

Encontraremos el error. No nos rendimos.

[Jan 50]

@Con-Hennekens said in Problema Car play:

I'd like to add that "this problem" is fundamental for less people each version. The amount of people having problems has decreased drastically over the last few versions, so in all honesty you cannot claim that nothing has been done about it.

I don't think this is entirely true... I am a user from the start and there where and stil are many problems with AA/CP version. It's just that a lot of people are tired of keep on complaining. The team is working hard but i still think a lot of effort goes to new functions which are not really needed. But stability is underestamited. I still have a ticket open and it's just not answerd. I think te app has a lot to offer and could be awsome, but for now it's just not stable enough to use with AA.

In my ticket i also send a lot of input with test information and i really think a lot has to do with the processor capacity in a phone, related to heating up when charging which slows down the processor. This results in a instable communication with the AA/CP software and results un unstability. I think if the software would be able to use less CPU cycles, and as a result generates less heat in the phone a lot of unstability issues will be resolved.

But, still the app on just the phone is great and the team has a really great navigation app. If it just was.....

[Con Hennekens]

You may think what you want, but I don't think you have the data needed to sustain your claim. If the problem was as easy as processor capacity, it would most likely be solved by now.

What could be an interesting test case, also for @b0hd1 if he is willing to listen to a non-staff forum member, is to try identical test procedures with HERE's own WeGo app. This app is based on the same SDK. if test results are comparable with WeGo, the problem could be part of the SDK or underlying platform.

Over the last days I have been testing lack of cell signal by emulating that through the flightmode. AA (wireless) has been rock solid for me. Also I learned that the automatic switching between online and temporary off-line mode in the app is much much faster than before (since v5). Whenever something changes in the network, an internet test is conducted, and temporary offline mode is switched on or off accordingly. In earlier versions such a test was only done at a recalculation. But anyhow, this lack of data does not seem to influence AA stability for me.

[b0hd1]

@Con-Hennekens Como comentaba en un post anterior, estamos haciendo diferentes pruebas modificando las siguientes variables:
Smartphone
Versión de Android
Carplay
Configuración smartphone
Configuración Myrouteapp

y reportando directamente al staff técnico.

Saludos.