Problema Car play

[b0hd1]

@Vincenzo-Attardo It's failing me constantly too. It happens in three different cars I regularly use, as well as on my motorcycle (I'm currently using a Chigee AIO-6, but it also fails on every other device I've tried). It's always connected wirelessly. Other colleagues are experiencing the same issue. Hopefully, the fantastic Myrouteapp team can find a solution.

[Vincenzo Attardo]

@Rob-Verhoeff Io lo uso in moto, non è una questione di perdita di connessione perché mi succede solo con Myroute app, tutti gli altri navigatori non si bloccano. È vero che nelle istruzioni c’è scritto che in risparmio energetico potrebbe avere difficoltà Myroute app, ma ho provato anche normale ma nulla. Capisci la difficoltà a seguire un itinerario in queste condizioni? Pago un abbonamento per questa applicazione vorrei che funzionasse senza problemi se no uso Google Maps che rimane sempre stabile.

[Lluis Arasanz]

@Rob-Verhoeff
I'used on my car, with two different phones , android and iPhone, and android with both, cable and wireless. Myroute-app is not stable, no matter if I start route on phone or in CP/AA.
Is not a battery problem, I use MyRoute on this same phone when I ride on Motrorbike with NO problem. But connected to CP/AA is not so stable, but I have to share that iPhone is more stable than Android.

In same phones, other apps connected by CP/AA are not affected by this problem so all items are pointing to interaction between CP/AA and myroute-app application.

I, as myroute-App user, don’t ,t want to have an app with basic problems that make it useless. Really I use it near 1 or 2 times in a month on CP/AA and my experience is telling me that better don’t use it on CP/AA.

I will use it directly on phone, but don’t forget that CP/AA systems are here to be a real option to play.

How I, as a Beta user, can to help to detect this errors? Can logs be shared after killing app? Any way to help will be applied.

Best regards

[b0hd1]

I join @Lluis-Arasanz in his offer. As a veteran beta user , I offer my time, knowledge, and dedication to finding solutions. I believe the MyRouteApp user community deserves it.

[Rob Verhoeff]

@Lluis-Arasanz I have no experience with AA because I do not have an Android device. My experiences with iPhone and wired CP are good.

[b0hd1]

@Rob-Verhoeff Great! Can you run several tests wirelessly? MyRouteApp is impossible to use on Android Auto wirelessly. Let's work together to fix what's not working!
As an alpha tester, I think you should broaden the range of tests. That way, all variables are exposed to potential errors. Thanks!

[Lluis Arasanz]

@Rob-Verhoeff

I use iPhone also, and there are some problems too.
A lot of them when iPhone lost data connection, even having maps on device.

Also, if you try to start a route on CP with no data connection, a message shows it’s not possible

I think more test is necessary to find out some bugs on CP/AA

In this thread, post #13, I explain what I find on last trip
https://forum.myrouteapp.com/post/72980

[Rob Verhoeff]

@b0hd1 said in Problema Car play:

Can you run several tests wirelessly?

No, only wired I wrote...

[b0hd1]

@Rob-Verhoeff A full test would be very constructive to get a comprehensive view of whether or not it's working correctly, not just a partial one. ️

[Rob Verhoeff]

@b0hd1 I agree, but then you must be able to test wireless, and I can't!

[Lluis Arasanz]

I’m not a good programmer, but my job as IT Manager show me to afford problems in different ways, so here I put my point of view, even with no deep phone programming knowledge. Perhaps a different thinking, brings new ideas to solve this.

So this is what I thinks about:

The problem is not the link between phone and CP/AA. This Link only connects this two devices, and no matter of how is done is the root cause of fail.

Knowing that there is a embebed software module in phone that acts between mobile apps and hardware CP/AA, perhaps the freeze is caused by how MyRoute-app sends data to this module.
Other Apps works fine with this software module so is not a problem of connection between phone and CP/AA hardware.

@Corjan-Meijerink , is possible that myRoute App send data to CP/AA module at a different rate than this module expects to? Freeze and errors don’t happens always at same time or n seconds after app start, but they appears for MyRoute while other apps are working fine.

I think that a check or review on this could be a good start point.

Best regards

[b0hd1]

@Lluis-Arasanz Thank you very much, Lluís, for trying to contribute other perspectives in order to find solutions and not just focus on what already works, since the latter can only mask the program's shortcomings and therefore hinder progress toward a satisfactory result for the thousands of future CA/AA users.

My group is very grateful for your testing, even though we are not potential users of this particular way of using the MyRouteApp browser.