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  4. Off line maps update

Off line maps update

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  • undefined Offline
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    Jörgen
    Valued contributor
    wrote on 19 Jun 2023, 10:14 last edited by
    #1

    Offline maps update, nothing happen on Andriod V4.
    Is the Server may be busy?
    When I click on update (what is needed before you can do anything else) nothing happen.

    Hardware
    iPhone 12 pro (iOS 17.0.2)
    Oukitel RT3 (Andr. 12)
    Samsung Galaxy XCover 4 (Andr. 9 Pie)
    Wireless CarPlay mit (Elebest C650)
    Wired CarPlay (SEAT Arona - 2021)
    For more information, click here

    undefined undefined undefined 3 Replies Last reply 19 Jun 2023, 12:16
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      flamingm0e
      wrote on 19 Jun 2023, 12:05 last edited by
      #2

      Same here. It hasn't worked since I got the app update last night.

      1 Reply Last reply
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      • undefined Jörgen
        19 Jun 2023, 10:14

        Offline maps update, nothing happen on Andriod V4.
        Is the Server may be busy?
        When I click on update (what is needed before you can do anything else) nothing happen.

        undefined Offline
        undefined Offline
        Rob Verhoeff
        Alpha tester
        wrote on 19 Jun 2023, 12:16 last edited by
        #3

        @Jörgen Would it perhaps help to force close the app? I had the same issue this morning on iOS. After force closing it, updating the map worked flawlessly.

        BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
        iOS on iPhone 13 (mounted on Quadlock)
        Apple CarPlay in VW T-Roc (wired)
        Routelab on MacBook Air & iMac (Sequoia & Monterey)

        undefined undefined 2 Replies Last reply 19 Jun 2023, 12:16
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        • undefined Rob Verhoeff
          19 Jun 2023, 12:16

          @Jörgen Would it perhaps help to force close the app? I had the same issue this morning on iOS. After force closing it, updating the map worked flawlessly.

          undefined Offline
          undefined Offline
          flamingm0e
          wrote on 19 Jun 2023, 12:16 last edited by
          #4

          @Rob-Verhoeff said in Off line maps update:

          Would it perhaps help to force close the app?

          Nope.

          1 Reply Last reply
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          • undefined Offline
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            Cleo
            wrote on 19 Jun 2023, 12:34 last edited by
            #5

            Same issue here. I can't use the downloaded offline routes even if the app says they are downloaded. A new install didn't solve the issue.
            Also the cloud and green checkbox, available in the beta, are not visible.

            1 Reply Last reply
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              Corjan Meijerink
              Developer
              wrote on 19 Jun 2023, 12:37 last edited by
              #6

              We'll have a look, it should work properly but it seems there is an issue 🙂

              1 Reply Last reply
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              • undefined Rob Verhoeff
                19 Jun 2023, 12:16

                @Jörgen Would it perhaps help to force close the app? I had the same issue this morning on iOS. After force closing it, updating the map worked flawlessly.

                undefined Offline
                undefined Offline
                Jörgen
                Valued contributor
                wrote on 19 Jun 2023, 12:45 last edited by
                #7

                @Rob-Verhoeff said in Off line maps update:

                @Jörgen Would it perhaps help to force close the app? I had the same issue this morning on iOS. After force closing it, updating the map worked flawlessly.

                No change.

                Hardware
                iPhone 12 pro (iOS 17.0.2)
                Oukitel RT3 (Andr. 12)
                Samsung Galaxy XCover 4 (Andr. 9 Pie)
                Wireless CarPlay mit (Elebest C650)
                Wired CarPlay (SEAT Arona - 2021)
                For more information, click here

                1 Reply Last reply
                0
                • undefined Offline
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                  Richard 18
                  wrote on 19 Jun 2023, 14:02 last edited by
                  #8

                  IoS map install started but then stalled and now appears to be stuck.

                  Android seems to be downloading but (unlike IoS) is not ticking off countries. As I have never installed maps on an Android phone before, I have no idea if this is ‘normal’?

                  1 Reply Last reply
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                    Richard 18
                    wrote on 19 Jun 2023, 14:14 last edited by
                    #9

                    Android has now flashed up that MyRoute isn’t responding. That can only be to the map update. I’ll leave it.

                    1 Reply Last reply
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                    • undefined Offline
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                      ajax
                      wrote on 20 Jun 2023, 00:35 last edited by
                      #10

                      'm having the same problem with my android device. Getting the message "A map update is mandatory before you can continue. It is recommended to use Wi-Fi when downloading maps". Current v.83 New v.88. I'm clicking on the yellow 'Download update' box but nothing is happening? This is preventing me from using offline maps.

                      1 Reply Last reply
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                      • undefined Jörgen
                        19 Jun 2023, 10:14

                        Offline maps update, nothing happen on Andriod V4.
                        Is the Server may be busy?
                        When I click on update (what is needed before you can do anything else) nothing happen.

                        undefined Offline
                        undefined Offline
                        Hans van de Ven MR.MRA
                        RouteXpert
                        wrote on 20 Jun 2023, 04:09 last edited by
                        #11

                        @Jörgen

                        Same here, iPhone 8s, started yesterdy evening, still downloading maps.

                        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                        1 Reply Last reply
                        0
                        • undefined Jörgen
                          19 Jun 2023, 10:14

                          Offline maps update, nothing happen on Andriod V4.
                          Is the Server may be busy?
                          When I click on update (what is needed before you can do anything else) nothing happen.

                          undefined Offline
                          undefined Offline
                          MarcM
                          wrote on 20 Jun 2023, 04:25 last edited by
                          #12

                          @Jörgen beta or public version?

                          undefined 1 Reply Last reply 20 Jun 2023, 04:56
                          0
                          • undefined MarcM
                            20 Jun 2023, 04:25

                            @Jörgen beta or public version?

                            undefined Offline
                            undefined Offline
                            Richard 18
                            wrote on 20 Jun 2023, 04:56 last edited by Richard 18
                            #13

                            I left my iPhone and Android phones both running overnight.

                            Both have downloaded one or two maps and then given up.

                            I have now deleted both the app’s, simply to stop then trying to download the maps.

                            1 Reply Last reply
                            0
                            • undefined Offline
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                              Corjan Meijerink
                              Developer
                              wrote on 20 Jun 2023, 15:11 last edited by
                              #14

                              Statement about offline maps can be found here: https://forum.myrouteapp.com/topic/4598/update-4-0-1

                              undefined undefined 2 Replies Last reply 21 Jun 2023, 05:07
                              0
                              • undefined Corjan Meijerink
                                20 Jun 2023, 15:11

                                Statement about offline maps can be found here: https://forum.myrouteapp.com/topic/4598/update-4-0-1

                                undefined Offline
                                undefined Offline
                                MarcM
                                wrote on 21 Jun 2023, 05:07 last edited by
                                #15

                                @Corjan-Meijerink Seeing the progress of the download would be a major improvement I think because we are waiting but do not know whether the download is ongoing or doesn’t download…. it’s a little bit frustrating… (I use iPhone 14).

                                1 Reply Last reply
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                                • undefined Corjan Meijerink
                                  20 Jun 2023, 15:11

                                  Statement about offline maps can be found here: https://forum.myrouteapp.com/topic/4598/update-4-0-1

                                  undefined Offline
                                  undefined Offline
                                  Richard 18
                                  wrote on 21 Jun 2023, 05:41 last edited by Richard 18
                                  #16

                                  @Corjan-Meijerink said in Off line maps update:

                                  Statement about offline maps can be found here: https://forum.myrouteapp.com/topic/4598/update-4-0-1

                                  I used this statement. It works.

                                  As an experiment only:

                                  A. I deleted the app from my iPhone

                                  B. I set the phone’s Auto-Lock to Never

                                  C. I selected the whole of Europe (16 gb)

                                  D. I went to bed

                                  Overnight, everything was installed.

                                  Will I ever need the whole of Europe? No.

                                  Thank you for the advice, Corjan.

                                  undefined undefined 2 Replies Last reply 21 Jun 2023, 05:56
                                  0
                                  • undefined Richard 18
                                    21 Jun 2023, 05:41

                                    @Corjan-Meijerink said in Off line maps update:

                                    Statement about offline maps can be found here: https://forum.myrouteapp.com/topic/4598/update-4-0-1

                                    I used this statement. It works.

                                    As an experiment only:

                                    A. I deleted the app from my iPhone

                                    B. I set the phone’s Auto-Lock to Never

                                    C. I selected the whole of Europe (16 gb)

                                    D. I went to bed

                                    Overnight, everything was installed.

                                    Will I ever need the whole of Europe? No.

                                    Thank you for the advice, Corjan.

                                    undefined Offline
                                    undefined Offline
                                    Corjan Meijerink
                                    Developer
                                    wrote on 21 Jun 2023, 05:56 last edited by
                                    #17

                                    @Richard-18 that’s a fun experiment 😉 Quite an intensive download! Glad it all worked.

                                    undefined 1 Reply Last reply 21 Jun 2023, 06:24
                                    0
                                    • undefined Corjan Meijerink
                                      21 Jun 2023, 05:56

                                      @Richard-18 that’s a fun experiment 😉 Quite an intensive download! Glad it all worked.

                                      undefined Offline
                                      undefined Offline
                                      Richard 18
                                      wrote on 21 Jun 2023, 06:24 last edited by
                                      #18

                                      @Corjan-Meijerink said in Off line maps update:

                                      @Richard-18 that’s a fun experiment 😉 Quite an intensive download! Glad it all worked.

                                      I agree, an intensive download and quite fun.

                                      I like following statements and advice on the forum, experimenting to see if I can do it for myself, as it helps me understand how things work, rather than just shouting at my phone and an app….. who can’t hear me anyway 😆 If nothing else, I know I cannot break the app, so experimenting is quite safe.

                                      If I had one additional piece of advice, it would be: Be patient. The map installation is not particularly fast. Just leave the phone and app to do their thing. In other words, don’t start a map installation, 10 seconds before you want to fire up your motorbike and ride off.

                                      undefined undefined 2 Replies Last reply 21 Jun 2023, 06:44
                                      1
                                      • undefined Richard 18
                                        21 Jun 2023, 06:24

                                        @Corjan-Meijerink said in Off line maps update:

                                        @Richard-18 that’s a fun experiment 😉 Quite an intensive download! Glad it all worked.

                                        I agree, an intensive download and quite fun.

                                        I like following statements and advice on the forum, experimenting to see if I can do it for myself, as it helps me understand how things work, rather than just shouting at my phone and an app….. who can’t hear me anyway 😆 If nothing else, I know I cannot break the app, so experimenting is quite safe.

                                        If I had one additional piece of advice, it would be: Be patient. The map installation is not particularly fast. Just leave the phone and app to do their thing. In other words, don’t start a map installation, 10 seconds before you want to fire up your motorbike and ride off.

                                        undefined Offline
                                        undefined Offline
                                        Corjan Meijerink
                                        Developer
                                        wrote on 21 Jun 2023, 06:44 last edited by
                                        #19

                                        @Richard-18 nothing to add! I share all your thoughts 🙂

                                        1 Reply Last reply
                                        0
                                        • undefined Richard 18
                                          21 Jun 2023, 06:24

                                          @Corjan-Meijerink said in Off line maps update:

                                          @Richard-18 that’s a fun experiment 😉 Quite an intensive download! Glad it all worked.

                                          I agree, an intensive download and quite fun.

                                          I like following statements and advice on the forum, experimenting to see if I can do it for myself, as it helps me understand how things work, rather than just shouting at my phone and an app….. who can’t hear me anyway 😆 If nothing else, I know I cannot break the app, so experimenting is quite safe.

                                          If I had one additional piece of advice, it would be: Be patient. The map installation is not particularly fast. Just leave the phone and app to do their thing. In other words, don’t start a map installation, 10 seconds before you want to fire up your motorbike and ride off.

                                          undefined Offline
                                          undefined Offline
                                          Con Hennekens
                                          Alpha tester
                                          wrote on 21 Jun 2023, 06:46 last edited by
                                          #20

                                          @Richard-18 said in Off line maps update:

                                          If I had one additional piece of advice, it would be: Be patient. The map installation is not particularly fast. Just leave the phone and app to do their thing. In other words, don’t start a map installation, 10 seconds before you want to fire up your motorbike and ride off.

                                          Can't agree more! Thanks for you positivity!

                                          I am just an enthusiastic MRA user, and hope you will be one too!

                                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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                                          20 Jun 2023, 00:35

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