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  4. ios 15.8.4 no longer compatible with My Route 4.4.1 ?

ios 15.8.4 no longer compatible with My Route 4.4.1 ?

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Peter Zehentreiterundefined Offline
    Peter Zehentreiterundefined Offline
    Peter Zehentreiter
    wrote last edited by
    #1

    Good morning,

    besides an Android phone, I also use an old iPhone (without a SIM card) just for offline navigation.
    Yesterday, I installed the new 4.4.1 update.
    Now the app won't open on the iPhone.

    Could it be that this old iPhone version is no longer supported?
    I had no problems with the previous version.

    BMW R 1250 GS
    MRA Navigation & SilverFox C1 Controller
    BMW Connected Ride Cradle
    SPC Universal mount
    Motorola Edge 40
    Sena SLR 3
    Sena 50 R

    Corjan Meijerinkundefined 1 Reply Last reply
    0
    • Peter Zehentreiterundefined Peter Zehentreiter

      Good morning,

      besides an Android phone, I also use an old iPhone (without a SIM card) just for offline navigation.
      Yesterday, I installed the new 4.4.1 update.
      Now the app won't open on the iPhone.

      Could it be that this old iPhone version is no longer supported?
      I had no problems with the previous version.

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote last edited by
      #2

      @Peter-Zehentreiter we haven’t explicitly bumped the minimal iOS version.

      Try reinstalling completely.

      Peter Zehentreiterundefined 1 Reply Last reply
      0
      • Corjan Meijerinkundefined Corjan Meijerink

        @Peter-Zehentreiter we haven’t explicitly bumped the minimal iOS version.

        Try reinstalling completely.

        Peter Zehentreiterundefined Offline
        Peter Zehentreiterundefined Offline
        Peter Zehentreiter
        wrote last edited by
        #3

        @Corjan-Meijerink, Hello Cojan,
        App deinstalled,
        iphone shut down.
        iphone switched on agian

        App new installed.

        Same issue... App is not responding resp. not opening.

        It is the iphone I recently set up new ........

        BMW R 1250 GS
        MRA Navigation & SilverFox C1 Controller
        BMW Connected Ride Cradle
        SPC Universal mount
        Motorola Edge 40
        Sena SLR 3
        Sena 50 R

        Corjan Meijerinkundefined 1 Reply Last reply
        0
        • Peter Zehentreiterundefined Peter Zehentreiter

          @Corjan-Meijerink, Hello Cojan,
          App deinstalled,
          iphone shut down.
          iphone switched on agian

          App new installed.

          Same issue... App is not responding resp. not opening.

          It is the iphone I recently set up new ........

          Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote last edited by
          #4

          @Peter-Zehentreiter that's annoying.

          I guess it's an iPhone 6 or 7 (as the 8 can run iOS 16).
          Unfortunately this won't be resolved quickly as supporting almost 10 year old devices won't be a priority.

          Quite possibly something has been updated in the app that doesn't support those old phones. It will be investigated but for now I am unable to assist you.

          Peter Zehentreiterundefined 1 Reply Last reply
          0
          • Corjan Meijerinkundefined Corjan Meijerink

            @Peter-Zehentreiter that's annoying.

            I guess it's an iPhone 6 or 7 (as the 8 can run iOS 16).
            Unfortunately this won't be resolved quickly as supporting almost 10 year old devices won't be a priority.

            Quite possibly something has been updated in the app that doesn't support those old phones. It will be investigated but for now I am unable to assist you.

            Peter Zehentreiterundefined Offline
            Peter Zehentreiterundefined Offline
            Peter Zehentreiter
            wrote last edited by
            #5

            @Corjan-Meijerink OK understand.
            It is an iPhone 7 plus.

            Is there any chance to get back to version 4.4.0
            Because this version worked and it should just be a backup offline.

            If not..... the iPhone will go into the next trash can.

            BMW R 1250 GS
            MRA Navigation & SilverFox C1 Controller
            BMW Connected Ride Cradle
            SPC Universal mount
            Motorola Edge 40
            Sena SLR 3
            Sena 50 R

            Adrian Avramundefined 1 Reply Last reply
            0
            • Peter Zehentreiterundefined Peter Zehentreiter

              @Corjan-Meijerink OK understand.
              It is an iPhone 7 plus.

              Is there any chance to get back to version 4.4.0
              Because this version worked and it should just be a backup offline.

              If not..... the iPhone will go into the next trash can.

              Adrian Avramundefined Offline
              Adrian Avramundefined Offline
              Adrian Avram
              wrote last edited by
              #6

              @Peter-Zehentreiter downgrading the app version is not possible in IOS only in Android ...

              Best regards,
              Adrian

              Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
              MyRoute-APP (Planner+Navigation, GOLD Lifetime)
              Honda NC750X (2021) with CHIGEE Aio-5 Play

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