• Self managament of devices with a limit of 2 devices (as now)
• Limit for devices change: Detect more device change than a limit (staff managed) to avoid multidevice self managing change.

In any case, no more than 2 devices allowed to run, no account blocking but user self device deregister.

We do not ask for more licenses, only a flexible way to change devices.

About block, in my case it show that:

So I can't logout and no use on any device

Regards,

my solution was to contact support and ask to remove not used devices and give me a quote for 2 extra devices.

I also use 1 android phone just to download gpx and put it in a android app. because i will not be allways online the app is more usefull for me.

so i think current way works. if you have a blocked account contact support and there will be a solution.

because i now know the limits i am extra carefull not to get a block.

when my account was blocked still my first device did work. not the device i did wanted to use but i had a device.

We have to remember it is Here that are dictating the issue of licences per device & I do not know what the Here terms are for the licence, if it is devices per month or devices per year

If the licence is registered devices per month with your scenario of de-listing 2 devices per month MRA's costs could increase MRAs by 25%
If it is registered devices per year you could be increasing the cost x24 if we all registered 2 new devices per month

I am afraid that with MRA being generous they have dug themselves a bit of a hole, once people experience free the expectation is that more is also free, they are allowing us x3 devices when they should be allowing us x1

@con-hennekens & @marinus-van-deudekom the update issue is an error on my end, nothing to worry about for MRA & android updates

@Lluis-Arasanz said:

Is not true, the block is for whole account, so "old" and "new" devices remains blocked. In case you gets blocked, you can't use MyRoute-app on any device.

Your statement contradicts the official one:
https://forum.myrouteapp.com/post/74368
which says:

The change we made is that if you are blocked because of too many device, we only block your new devices. Meaning the original 2 devices you used will still be accessible.

It's just in this case from @brian-mcg, where an OS system update is done and the designation of the phone seemingly changes, the old and the new one actually are the same, so they get blocked. That's worth investigating of course.

Is not true, the block is for whole account, so "old" and "new" devices remains blocked. In case you gets blocked, you can't use MyRoute-app on any device.

To have in mind, we're speaking on 2 thinks, that could be good:

• User is allowed to "delist" old devices with a montly limit (maybe 2) of changes in a month. This helps user to change devices, but remains under control how many times can be done in a month. In any case, license cat be "more" than 2, so limits apply on same bases than now.
• User can "forget" manually an old device to be inside 3 devices limit and 2 of them online. License is still under limit, and in case MRA wants to limit devices change, could be also a 2 devices remove limit in a month.

In any case, we're not speaking in neither make a higher license limit nor increase devices for a user. Simply, alloy user to "self manage" which devices are ok and which not.

Regards

I think it is generous of MRA to allow x2 devices per licence when I believe Here are charging per device,
this does reduces MRA's margins, allowing x3 devices to get around the odd "error" is IMO very generous

The device limit had not been an issue for me as I had managed to juggle between 3 devices without getting blocked
Unfortunately today I updated x2 devices & they have registered as new devices with MRA & I am now blocked
As suggested it would be nice to be able to resolve this personally but it is understandable why MRA want to control the number of registered devices & costs

I can only navigate with one device at a time but it is very useful to be able to have a backup so am grateful for the x2 device limit
For me the current limit is a generous compromise that means I don't have to licence & pay for every device

https://forum.myrouteapp.com/topic/11170/autonomous-smartphone-management

Antonio is not speaking about not notification limit, only about managing personal devices to be under license limit.

As I see, when you logout a existing device to configure a new one, the "old device" is still listed (yes logged out, bus is a "existing device")

Sop, If you has "three devices listed" and only logged in in one of them, you are below license limit use... But if you add a ne device to replace one of those logged out, your account is blocked.

Logged out devices are removed on monthly basis (as I read somewhere in this forum), so users can't do the work of "retire" old devices to allow new ones to be in "line".

@antonio-1e ask for a "user action" to remove those devices, so he can do manual actions to change old devices.

Of course, is staff decide to limit number of changes in a month, it could be also a good way to avoid unlimited changes.

Is only a proposal, and developers can take (or not) suggestions into account.

Regards,

You can check it for yourself:

1. In the MRA Next app tap on your profile photo/picture top right.
   

2. In the settingsmenu that appears, scroll down to the bottom and look for a line saying "My devices"
   

3. Check the amount of devices and disconnect those who are no longer needed/required