<![CDATA[3rd device - cannot delete it]]>Hi,
I just checked my devices for my account. I was a little bit surprised that 3 devices are connected, so I tried to delete one, which isn‘t an active one. I have now the issue, that when I try to delete it, I am told to check my internet connection …. any hint how to solve this?

]]>https://forum.myrouteapp.com/topic/10900/3rd-device-cannot-delete-itRSS for NodeTue, 12 May 2026 16:12:45 GMTTue, 12 May 2026 13:05:13 GMT60<![CDATA[Reply to 3rd device - cannot delete it on Tue, 12 May 2026 15:25:06 GMT]]>I had the same notification to check my internet. That was OK. I had remover one of the 3 devices when the notification apeared. When I tried again after checking my connection (witch was Ok) I still got the same notification. When I clicked on check my devices it then showed only 2.
In the end, it worked for me

]]>https://forum.myrouteapp.com/post/77304https://forum.myrouteapp.com/post/77304Tue, 12 May 2026 15:25:06 GMT<![CDATA[Reply to 3rd device - cannot delete it on Tue, 12 May 2026 15:16:20 GMT]]>I thought I have to wait until next month ….

]]>https://forum.myrouteapp.com/post/77303https://forum.myrouteapp.com/post/77303Tue, 12 May 2026 15:16:20 GMT<![CDATA[Reply to 3rd device - cannot delete it on Tue, 12 May 2026 14:56:28 GMT]]>@Rob-Verhoeff

Is no the same question. I have 3 devices (not in limit). If I try to logoff one of them,

  • First time "seems to do nothing" as same screen appears.
  • Second time and consecutives, shows "check internet connection" banner

Really, First time action "closes" device session, but this action is not refreshed on devices list, so I think that none is done and try again to close session. The result is Internet error because that session I'm trying to close is already closed.

Close session function works, but Is needed some "device list refresh" to show "Action done" to the user.

Nothing about "delete device entry", only close session function

Regards,

]]>https://forum.myrouteapp.com/post/77302https://forum.myrouteapp.com/post/77302Tue, 12 May 2026 14:56:28 GMT<![CDATA[Reply to 3rd device - cannot delete it on Tue, 12 May 2026 14:32:19 GMT]]>Thanks for your feedback - it should be clear now.

]]>https://forum.myrouteapp.com/post/77301https://forum.myrouteapp.com/post/77301Tue, 12 May 2026 14:32:19 GMT<![CDATA[Reply to 3rd device - cannot delete it on Tue, 12 May 2026 14:29:19 GMT]]>@silberfuchs67 Read this topic: https://forum.myrouteapp.com/post/77155 (reply by Corjan).

]]>https://forum.myrouteapp.com/post/77300https://forum.myrouteapp.com/post/77300Tue, 12 May 2026 14:29:19 GMT<![CDATA[Reply to 3rd device - cannot delete it on Tue, 12 May 2026 14:01:59 GMT]]>Hi,

I tried to disconnect one of three devices and always display banner to check internet connection.
No matter if device I've tried to disconnect is 5.1.0 or 5.0.4 version.

Regards.

]]>https://forum.myrouteapp.com/post/77299https://forum.myrouteapp.com/post/77299Tue, 12 May 2026 14:01:59 GMT